Erick Ortiz
Kernersville,NC
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
2
2
years of professional experience
Work History
Operations Manager
Lihmil
Kernersville, NC
04.2022 - Current
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
Education
Robert B Glenn High School
Kernersville, NC06-2019
Forsyth Technical Community College
Winston-salem, NCSkills
- Business Development
- Data Analysis
- Organizational Management
- Labor Relations
- Performance monitoring
- Business Planning
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Operations Manager
Lihmil
04.2022 - Current
Robert B Glenn High School
Forsyth Technical Community College
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