Erick Peterson
Johnston,IA
Summary
Action-oriented Account Executive with excellent customer oversight, issue resolution and relationship-building skills. Highly productive at maximizing repeat business opportunities.
Overview
30
30
years of professional experience
Work History
Building Sales Specialist
Cleary Building Corp.
11.2023 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Account Executive
BCI Packaging
08.1998 - 07.2022
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Collaborated with internal teams to develop account strategy.
- Met and exceeded service level goals to achieve standards and expectations.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Serviced accounts and proposed new products and services to maximize revenue.
Salesman
First Midwest Corporation
07.1996 - 08.1998
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Prospected continuously for new potential customers and maintained robust conversion rate.
Director of Sales and Marketing
Fox Construction Services
08.1994 - 07.1996
- Cultivated and maintained strategic alliances with key partners and vendors.
- Suggested innovative ideas to increase sales and improve customer experience.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Bachelor of Arts - University Studies
Southern Illinois University Carbondale
Carbondale, IL05.1994
Skills
- Relationship building and management
- Account servicing
- Forecast Preparation
- Customer Presentations
Timeline
Building Sales Specialist
Cleary Building Corp.
11.2023 - Current
Account Executive
BCI Packaging
08.1998 - 07.2022
Salesman
First Midwest Corporation
07.1996 - 08.1998
Director of Sales and Marketing
Fox Construction Services
08.1994 - 07.1996
Bachelor of Arts - University Studies
Southern Illinois University Carbondale
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