Erick Ramos
Highland Mills,NY
Summary
Driven to excel, I leveraged my expertise in merchandise stocking and workplace safety at The North Face Inc., enhancing customer satisfaction and store operations. A motivated team player, I adeptly balanced heavy lifting with fostering positive customer relationships, contributing to a cohesive team environment and consistently meeting project targets.
Overview
2025
2025
years of professional experience
Work History
Stock Associate
The North Face Inc.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Greeted customers and directed to requested products.
- Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Landscaping Crew Member
Hernandez Landscaping
04.2012 - Current
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Developed expertise in operating various landscaping tools such as mowers, trimmers, blowers efficiently ensuring the safety of self and others.
- Adapted quickly to changing weather conditions while maintaining productivity levels in challenging environments.
- Contributed to team efficiency through clear communication and collaboration on assigned tasks.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Maintained client satisfaction by providing timely and professional landscape maintenance services.
- Revitalized garden areas by planting seasonal flowers, plants, and maintaining mulch beds.
- Installed stonework according to landscape design plan and client specifications.
Pool Builder
Sensational Pools
04.2022 - 09.2023
- Enhanced client satisfaction by delivering high-quality pool designs tailored to their specific needs.
- Improved pool construction efficiency by streamlining the building process and implementing best practices.
- Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication during all phases of a project.
- Conducted thorough site assessments and prepared detailed reports for accurate project planning and execution.
- Ensured compliance with building codes, health regulations, and safety standards throughout all stages of the construction process.
- Contributed to company growth by consistently meeting or exceeding assigned sales targets for custom pool projects.
- Worked closely with clients to modify existing designs or create entirely new concepts based on their preferences and requirements.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Loaded and unloaded materials onto trucks and trailers.
Education
High School Diploma -
Monroe Woodbury
Central Valley, NY06.2014
Skills
- Merchandise Stocking
- Workplace Safety
- Customer Relationships
- Product restocking
- Heavy Lifting
- Willing to Learn
- Flexible Schedule
- Positive Attitude
- Punctual and Reliable
- Light maintenance
- Stocking
- Motivated Team Player
Languages
Spanish
Professional Working
Timeline
Pool Builder
Sensational Pools
04.2022 - 09.2023
Landscaping Crew Member
Hernandez Landscaping
04.2012 - Current
Stock Associate
The North Face Inc.
High School Diploma -
Monroe Woodbury
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