KARISSA GARCIA

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• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Accurately processed POS transactions, returning coin currency , payment cards, and receipts to customers.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Answered customer questions about sizing, accessories, and merchandise care.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, and informed of accurate wait times.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Completed daily side work and opening and closing duties.

• Swept, mopped and vacuumed common areas and wiped down surfaces
• Performed spot cleaning on high-touch areas
• Reported on supply inventory status and equipment maintenance needs
• Monitored team performance during high-volume shifts to quickly flex with changing demands and maintain service standards
• Checked on customers to assess satisfaction and proactively handle potential complaints