Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erick Soltvedt

Oslo,MN

Summary

Skilled Solutions Architect who coordinates with owners and end users to drive successful development efforts and meet mission-critical business needs. Skilled project manager and team leader with organized and decisive approach. Over 14 years of progressive experience in Logistics IT departments. Excellent communication skills and detail-oriented. Committed to improving system design and operations for reliable workflow management.

Overview

23
23
years of professional experience

Work History

Solutions Architect/Project Management

S&S Transport Inc.
09.2009 - Current
  • IT project management for our organization on internal and external vendor projects. Over 100 custom integrations as well as over 300 self written processes to automate efficiency and tasks
  • Daily usage and maintenance of Microsoft packages including but not limited to: Exchange/Outlook, Office 365, Windows XP, Vista, 7, 10, Server 2003, 2008, 2012, 2016, 2019, Active Directory, Office Suite, IBM DB2, VPN, IIS, and MSSQL
  • Extensive knowledge and administration of software packages including: Crystal Reports, Truckmate, Microdea Synergize Document Management, Foursite, WMS, DAT, Rateware, Bartender, Blackberry Enterprise, VMWare, Veeam, Symantec, and Core
  • Network hardware experience include Cisco and SonicWall Routers and VOIP phone systems(Cisco and Shoretel) as well as hardware building and purchasing
  • Design and implementation of SQL queries and automated reporting
  • I have worked with 3rd party support including but not limited to Network Center, Highpoint Networks, and Marco.
  • Maintained current and in-depth understanding of business processes, needs and objectives.
  • Worked with developers and engineers to realize technological solutions.
  • Contributed heavily to product development lifecycle of both back-end and customer-facing solutions.
  • Installed, integrated and deployed multiple products in many environments.
  • Supervised deployments and provided troubleshooting and user support.
  • Executed application database upgrades, backups and restore duties.
  • Conducted research to evaluate systems design and process efficiency.
  • Orchestrated integration and communication of software upgrades.
  • Tested software remotely and onsite for server sets to maintain operational readiness.
  • Mentored employees and offered constructive feedback for performance improvement.
  • Contributed to development, administration and testing of disaster recovery plans.

General Technical Manager

Echo Technology Solutions
01.2002 - 11.2010
  • Retail and Technical Manager of an Alltel Authorized Dealer and Business and Personal Computer Services Company
  • Involved in every day management and sales activities as well as computer repair and networking for contract business and walk-in customers.
  • Developed suggestions for technical process improvements to optimize resources.
  • Maintained office PCs, networks and mobile devices.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Configured systems according to prescribed software and hardware frameworks.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Monitored system performance to identify potential issues.

Business Mgr / Financial Services Manager(Finance/Insurance)

Heritage Sales and Leasing(Ford Dealer)
08.2002 - 01.2006
  • My position was to present the customer with finance and insurance options, extended warranties, rust inhibitors, accessories and incentives on all vehicles
  • I was required to complete all licensing requirements, credit applications, and proper preparation of all sales, financing, and licensing documents
  • I also had to provide reports for customer service follow-up(CRM) as well as monthly business projections and month end reports for marketing success/fail and future advertising budgets.

Education

General Studies -

University of North Dakota
Grand Forks, ND

Diploma -

WAO High School
Warren, MN
01.1996

Skills

  • Solution Optimization
  • Customer Satisfaction
  • Developing modules
  • Integrating designs
  • Performance Optimization
  • Improving processes
  • Automation understanding
  • Requirements Gathering
  • Resource Planning
  • Business Process Analysis

Timeline

Solutions Architect/Project Management

S&S Transport Inc.
09.2009 - Current

Business Mgr / Financial Services Manager(Finance/Insurance)

Heritage Sales and Leasing(Ford Dealer)
08.2002 - 01.2006

General Technical Manager

Echo Technology Solutions
01.2002 - 11.2010

General Studies -

University of North Dakota

Diploma -

WAO High School
Erick Soltvedt