Erick Sutton
Queens,NY
Summary
Versatile team member equipped to tackle diverse tasks and adapt to evolving conditions with a resourceful and diligent approach. Committed to driving business success while continuously seeking opportunities for professional growth. Values quality and teamwork as essential components of achieving organizational goals.
Overview
6
6
years of professional experience
Work History
Certified Team Member
Wonder
Deer Park, New York
12.2025 - Current
- Identified customer needs promptly to enhance service experience.
- Assisted customers with requests and answered questions, boosting satisfaction.
- Prepared and served food items according to safety and hygiene standards.
- Maintained cleanliness of work area and equipment to ensure safety and hygiene.
- Followed recipes accurately to ensure quality and consistency of food items.
DELIVERY DRIVER
MDJ Express
Garden City
02.2024 - 12.2025
- Delivered packages accurately and on time, elevating customer satisfaction and ensuring reliable service.
- Managed time effectively to meet delivery schedules and resolve issues swiftly, enhancing customer experience.
- Deliver packages promptly, ensuring accuracy and customer satisfaction - Enhance service reliability.
DELIVERY DRIVER
MDJ Express
Bethpage, NY
12.2022 - 01.2024
- Executed timely and accurate deliveries, elevating customer satisfaction and reinforcing service reliability.
- Managed time effectively to meet delivery schedules and resolved issues swiftly, enhancing customer experience.
- Deliver packages promptly, ensuring accuracy and customer satisfaction - Enhance service reliability.
DELIVERY DRIVER
RLawson Inc.
Bethpage, NY
10.2021 - 12.2022
- Delivered packages to customers, ensuring timely and accurate deliveries, enhancing customer satisfaction.
- Maintained delivery logs and optimized routes, enhancing route efficiency and minimizing delays.
- Resolved customer inquiries and delivery issues, contributing to higher service satisfaction.
- Conducted vehicle inspections and maintenance, ensuring safe and reliable delivery operations.
SALES/OPERATIONS ASSOCIATE
Guitar Center
Hicksville, NY
01.2020 - 10.2021
- Guided customers in product selection, contributing to 18% sales increase through tailored recommendations.
- Provided customers with product knowledge, resulting in increased satisfaction and repeat business.
- Partnered with team to optimize store layout, improving customer experience and driving sales growth.
DELIVERY DRIVER
Tooli Logistics
- Managed 50 deliveries daily, ensuring accurate and timely arrivals for customer satisfaction.
- Delivered packages to customers on time, enhancing customer satisfaction and operational efficiency.
- Resolved delivery issues quickly, strengthening client relationships and enhancing service quality.
- Maintained vehicle to ensure reliability and minimize downtime.
Education
HIGH SCHOOL DIPLOMA -
George Washington Carver High School for the Sciences
Queens06-2018
Skills
- Customer Service
- Customer Engagement
- Sales Strategy
- Cash handling
- Attention to Detail
- Sanitation Practices
- Time Management
- Adaptability
- Negotiation Skills
- Conflict Resolution
- Problem Solving
Timeline
Certified Team Member
Wonder
12.2025 - Current
DELIVERY DRIVER
MDJ Express
02.2024 - 12.2025
DELIVERY DRIVER
MDJ Express
12.2022 - 01.2024
DELIVERY DRIVER
RLawson Inc.
10.2021 - 12.2022
SALES/OPERATIONS ASSOCIATE
Guitar Center
01.2020 - 10.2021
DELIVERY DRIVER
Tooli Logistics
HIGH SCHOOL DIPLOMA -
George Washington Carver High School for the Sciences