Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erick Sutton

Queens,NY

Summary

Versatile team member equipped to tackle diverse tasks and adapt to evolving conditions with a resourceful and diligent approach. Committed to driving business success while continuously seeking opportunities for professional growth. Values quality and teamwork as essential components of achieving organizational goals.

Overview

6
6
years of professional experience

Work History

Certified Team Member

Wonder
Deer Park, New York
12.2025 - Current
  • Identified customer needs promptly to enhance service experience.
  • Assisted customers with requests and answered questions, boosting satisfaction.
  • Prepared and served food items according to safety and hygiene standards.
  • Maintained cleanliness of work area and equipment to ensure safety and hygiene.
  • Followed recipes accurately to ensure quality and consistency of food items.

DELIVERY DRIVER

MDJ Express
Garden City
02.2024 - 12.2025
  • Delivered packages accurately and on time, elevating customer satisfaction and ensuring reliable service.
  • Managed time effectively to meet delivery schedules and resolve issues swiftly, enhancing customer experience.
  • Deliver packages promptly, ensuring accuracy and customer satisfaction - Enhance service reliability.

DELIVERY DRIVER

MDJ Express
Bethpage, NY
12.2022 - 01.2024
  • Executed timely and accurate deliveries, elevating customer satisfaction and reinforcing service reliability.
  • Managed time effectively to meet delivery schedules and resolved issues swiftly, enhancing customer experience.
  • Deliver packages promptly, ensuring accuracy and customer satisfaction - Enhance service reliability.

DELIVERY DRIVER

RLawson Inc.
Bethpage, NY
10.2021 - 12.2022
  • Delivered packages to customers, ensuring timely and accurate deliveries, enhancing customer satisfaction.
  • Maintained delivery logs and optimized routes, enhancing route efficiency and minimizing delays.
  • Resolved customer inquiries and delivery issues, contributing to higher service satisfaction.
  • Conducted vehicle inspections and maintenance, ensuring safe and reliable delivery operations.

SALES/OPERATIONS ASSOCIATE

Guitar Center
Hicksville, NY
01.2020 - 10.2021
  • Guided customers in product selection, contributing to 18% sales increase through tailored recommendations.
  • Provided customers with product knowledge, resulting in increased satisfaction and repeat business.
  • Partnered with team to optimize store layout, improving customer experience and driving sales growth.

DELIVERY DRIVER

Tooli Logistics
  • Managed 50 deliveries daily, ensuring accurate and timely arrivals for customer satisfaction.
  • Delivered packages to customers on time, enhancing customer satisfaction and operational efficiency.
  • Resolved delivery issues quickly, strengthening client relationships and enhancing service quality.
  • Maintained vehicle to ensure reliability and minimize downtime.

Education

HIGH SCHOOL DIPLOMA -

George Washington Carver High School for the Sciences
Queens
06-2018

Skills

  • Customer Service
  • Customer Engagement
  • Sales Strategy
  • Cash handling
  • Attention to Detail
  • Sanitation Practices
  • Time Management
  • Adaptability
  • Negotiation Skills
  • Conflict Resolution
  • Problem Solving

Timeline

Certified Team Member

Wonder
12.2025 - Current

DELIVERY DRIVER

MDJ Express
02.2024 - 12.2025

DELIVERY DRIVER

MDJ Express
12.2022 - 01.2024

DELIVERY DRIVER

RLawson Inc.
10.2021 - 12.2022

SALES/OPERATIONS ASSOCIATE

Guitar Center
01.2020 - 10.2021

DELIVERY DRIVER

Tooli Logistics

HIGH SCHOOL DIPLOMA -

George Washington Carver High School for the Sciences
Erick Sutton