Erick Teixeira
Pawtucket,RI
Summary
Dynamic sales professional with a proven track record at OSL Retail Services, enhancing client satisfaction and exceeding sales quotas through strategic planning and exceptional customer service. Skilled in customer relationship building and sales strategy development, I excel in driving revenue growth and customer retention.
Overview
5
5
years of professional experience
Work History
Sales Representative
OSL Retail Services
09.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Security Assistant
Arrow Security Corp.
04.2024 - 07.2024
- Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
- Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
- Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
Retail Sales Associate
Walmart
05.2021 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate
Stop & Shop
05.2021 - 09.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Griller
Wendy's
04.2020 - 04.2021
- Streamlined grill station operations, effectively managing multiple orders simultaneously.
- Ensured customer satisfaction with timely and accurate order preparation.
- Enhanced customer experience through proactive problem-solving when addressing any concerns or issues related to their orders.
- Gained repeat customers through friendly interactions while efficiently preparing their orders.
Education
High School Diploma -
Shea High School
Pawtucket, RI05.2023
Skills
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales closing
- Sales strategy development
- Complex Problem-solving
- Sales development
- Product and service sales
- Customer retention
Timeline
Security Assistant
Arrow Security Corp.
04.2024 - 07.2024
Sales Representative
OSL Retail Services
09.2023 - Current
Retail Sales Associate
Walmart
05.2021 - 08.2023
Retail Sales Associate
Stop & Shop
05.2021 - 09.2022
Griller
Wendy's
04.2020 - 04.2021
High School Diploma -
Shea High School
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