Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Timeline
Generic

Erick Trotter

Westerville

Summary

Mental health professional with extensive background in therapeutic care and patient support. Known for effective collaboration and adaptability in dynamic healthcare settings. Focused on delivering compassionate care and fostering positive, team-oriented environment.

Overview

15
15
years of professional experience

Work History

Mental Health Technician

SUN Behavioral Health
03.2025 - Current
  • Performs and records patient vital signs, intake and output; notifies RN of any changes.
  • Continuously observes patients' behavior, mental status and activities, notifies RN of any changes or unusual occurrences.
  • Demonstrates the ability to identify behaviors that require intervention.
  • Escorts patients when leaving the unit for activities, meals, visitation, and scheduled tests.
  • Able to perform patient safety checks at scheduled times, documents appropriately.
  • Able to assist with restraint (physical hold) of a patient, placing a patient in seclusion under the direction of the RN and utilizing CPI techniques and adherence to policy and procedure.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.

Behavioral health associate

Ohio Hospital for Psychiatry
01.2024 - 01.2025
  • Conducted individual and group therapy sessions to address clients' mental health concerns and promote positive coping strategies.
  • Assessed clients' emotional and behavioral needs through intake interviews and ongoing evaluations to develop personalized treatment plans.
  • Collaborated with treatment team members, including psychiatrists and social workers, to coordinate care and ensure clients received comprehensive support.
  • Provided crisis intervention and emotional support to clients in acute distress, utilizing de-escalation techniques to promote a safe therapeutic environment.

Rural Mail Carrier

United States Postal Service
05.2014 - 01.2024
  • Delivered mail to rural customers on a daily basis, ensuring accurate and timely delivery of important documents and packages.
  • Organized and sorted incoming mail for efficient delivery routes, optimizing time management and productivity.
  • Established strong relationships with customers by providing exceptional service and resolving any delivery issues or concerns promptly.
  • Operated and maintained delivery vehicle, adhering to all safety regulations and performing routine maintenance checks to ensure reliable transportation.

Production Worker

Ball Corporation (Metalpack)
03.2020 - 08.2020
  • Collaborated closely with cross-functional teams to ensure seamless production processes.
  • Troubleshot problems and situations efficiently to minimize downtime.
  • Implemented incremental process adjustments to enhance product quality.
  • Acquired skills in setting up new jobs and cross-training in various departments.
  • Maintained a safe, clean, and organized work environment according to company standards.
  • Executed all tasks as assigned by supervisors.
  • Adhered to Ball Corporation's quality and safety policies.
  • Provided support to other departments as required.

JP Morgan Chase
11.2010 - 06.2012
  • Responsibilities
  • Duties include but not limited to assisting Chase Personal Bankers with resolving both credit card application and credit card questions and concerns.
  • Financial advisor on retail banking and Credit.
  • Fraud Investigating In a Security Environment
  • Researched Customers Backgrounds For Eligibility for Credit
  • My Analysis determined customers' accounts Eligible or Ineligible for Fee waivers
  • Training Employees on The Process and Standard Procedures of the role.

Education

Diploma - Computer Science

Northland High School
01.2008

Skills

  • English
  • Production
  • Mathematical skills
  • Problem solving skills
  • Analytical skills
  • Computer skills
  • Communication
  • Data processing
  • Safety protocols PROFESSIONAL
  • Communication skills PROFESSIONAL
  • Problem-solving skills PROFESSIONAL
  • Mathematical skills PROFESSIONAL
  • Planning and organizing PROFESSIONAL

Accomplishments

  • Accomplishments
  • Won award for most Chase Blueprint activations in 2011
  • Helped many people rid fraud off their accounts.
  • Helped many Bankers with Financial information
  • Helped a lot of college students get approved for credit

LANGUAGES

English

Timeline

Mental Health Technician

SUN Behavioral Health
03.2025 - Current

Behavioral health associate

Ohio Hospital for Psychiatry
01.2024 - 01.2025

Production Worker

Ball Corporation (Metalpack)
03.2020 - 08.2020

Rural Mail Carrier

United States Postal Service
05.2014 - 01.2024

JP Morgan Chase
11.2010 - 06.2012

Diploma - Computer Science

Northland High School

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