Johnathn Rooks

• Youth care specialist from ages 13-17 years of age
• Provided direct youth care, ensuring safety and well-being during daily activities.
• Monitored patient behavior and reported changes to healthcare team for timely interventions.
• Assisted in developing individualized treatment plans tailored to youth needs.

Collaborated with multidisciplinary teams to enhance youth support and therapeutic strategies.

• 1. Customer service friendly
• 2. Maintaining hostel environments
• 3. De-escalating situations
• 4. Loss prevention
• 5. 13 years customer service experience
• Walmart-Brooksville, FL

• Corrected issues in a timely manner to maintain productivity goals.
• Answered customers questions and addressed problems and complaints in person and via phone.
• Helped customers select products that best fit their personal needs.
• Offered exceptional customer service to differentiate and promote the company brand.
• Stocked items in dairy and frozen food aisles in a timely manner.
• Cleaned and did redesigns of shelfs and aisles for display.
• Kept the store clean and ensured that aisles and Freezers were properly sanitized.
• Walmart Neighborhood Market #6207-Spring Hill, FL

• Greeted customers and communicated about where items were in the store.
• Kept store clean and fronted items to front of shelf, and ensured that items that where cleaned were properly sanitized.
• Followed all company safety standards, including food quality and sanitation procedures.
• Observed safety precautions and practices when using heavy machinery and equipment.
• Gave every customer immediate and undivided attention.
• Provided constructive suggestions and encouragement to employees.
• Offered exceptional customer service to differentiate and promote the company brand.
• Stocked in a timely manner shelves with items in frozen foods and dairy
• Winn-Dixie-Brooksville, FL