Erick Underwood
Tuttle,OK
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Business Owner/Sales Representative
BB&G Industrial Supply, LLC
Oklahoma City , OK
07.2009 - 12.2021
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Employed prompt decision-making and in-depth research to resolve issues.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Excellent communication skills, both verbal and written.
Sales Representative
IBT, Inc
08.1999 - 06.2009
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Negotiated contracts with clients and developed relationships with key personnel.
Warehouse Manager
IBT, Inc
08.1999 - 05.2003
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Collaborated with manufacturing and supply chain management.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Education
Diploma - General Studies
Putnam City High School
Oklahoma City, OK06.1993
Skills
- Microsoft Office 365
- Personnel Management
- Business Planning and Strategy
- Strategic Marketing
- Inventory Control
- Operations Management
- Sales Growth
- Strategic Planning
- Problem-Solving
- Forklift Operatoration
- Sales Tactics
- Competition Evaluation
- Customer Needs Assessments
- Industry Expertise
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Business Owner/Sales Representative
BB&G Industrial Supply, LLC
07.2009 - 12.2021
Sales Representative
IBT, Inc
08.1999 - 06.2009
Warehouse Manager
IBT, Inc
08.1999 - 05.2003
Diploma - General Studies
Putnam City High School
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