Erick Velez M30519
14 William Street Norwalk,CT
Summary
Results-driven Assistant Chief Training Officer with 24 years of expertise in bus safety and training. Proven track record in delivering comprehensive training programs that enhance operational efficiency and compliance. Exceptional administrative support skills, effectively contributing to senior management objectives and fostering a culture of safety excellence. Seeking to leverage extensive experience to drive innovative training solutions in a dynamic organization.
Overview
24
24
years of professional experience
Work History
Assistant Chief Training Officer
New York City Transit Authority
New York, NY
06.2023 - Current
- Responsible for planning and managing the development of new or revised DOB classroom and field training programs for all new and incumbent bus operators and dispatchers.
- Oversee and implement probationary review evaluations and programs for bus operators and supervisors.
- Direct the development and implementation of all DOB transportation classroom and
field training programs delivered to all new hire/promotional employees, including
compliance with Federal CDL requirements. - Develop and manage the Performance Monitoring Program to evaluate and improve the
service reliability of individual Bus Operators within the DOB. Coordinate the delivery of undercover check rides, random observations, standardized evaluation and appropriate
record retention. - Ensure that the follow-up actions taken are appropriate for individual
performance improvement. - Direct the development, implementation and monitoring of probationary review
programs to ensure only qualified employees remain employed passed probation. - Developed strategies to reduce and or mitigate crashes based on trend analysis and data.
- Directed and oversaw a customer accident safety Action Plan to reduce onboard injuries on NYCT buses.
- Oversee and direct an undercover observation check ride team of 9 supervisors who conducted 3600 bus in service observation rides.
- Oversee and direct, Bus Safety and Training criteria crashes are rated utilizing the National Safety Councils guide to determine preventability guidelines.
- Oversee and direct Monthly Depot Safety meetings with safety superintendents and senior depot management regarding high accident locations.
- Oversee and direct witnesses', on behalf of management, the grievance and arbitration process in collaboration with Labor relations and all Unions.
- Worked together with the Office of System Safety and the NYS Public Transportation Safety Board bus criteria crashes on safety recommendations and resolutions.
- Currently serve as an American Public Transportation Association committee member.
- Currently serve as the Chairman for the MTA NYC Bus operations roadeo.
Director, Transportation Training
New York City Transit Authority
, New York
10.2021 - 06.2023
- Assign daily duties and scheduling equipment training at the various 27 Bus depots.
- Coordinated activities with other departments to expedite work and improve interdepartmental performance.
- Guided and motivated staff to drive maximum performance.
- Monitored driver completion of required safety training and NYS DMV road tests.
- Managed staff of 43 Superintendents to facilitate new bus and new equipment training.
- Monitored driver operation and verified adherence to federal and state DOT regulations.
- Ensured ELDT compliance with Federal Motor Carrier Safety Administration (FMCSA).
- Project manager for the Transit Control Head radio system (TCH) and Clever CAD CeCoCo systems.
- In direct communication with Human Resources hiring of New Bus Operators and Surface Line Dispatchers.
- Coordinated equipment training with senior managers at all 27 bus depots within NYCT.
- Ensured COVID-19 vaccination protocols in coordination with NYCT headquarter guidelines.
- Monitored probationary bus operators and ensured only qualified employees remain.
- Coordinated CDL driver training and licensing of MTA Bridges and Tunnels personnel.
- Planned and developed new and revised DOB classroom field training programs for all incumbent Bus Operator's and Dispatchers.
Superintendent, Bus Safety and Training
MABSTOA-New York City Transit
02.2013 - 10.2021
- Work closely with Labor Relations and New York City Transit Legal Department assisting in trial and arbitration hearings.
- Conducted At Scene Bus Collision investigations according to Safety and Training Division Criteria.
- Knowledgeable in all collective bargaining agreements and practices within MTA Regional Bus Company.
- Monitor all bus operators through Safety and Training's Monitoring.
- Responsible for supervising 5 supervisors in the undercover check ride unit.
- Worked closely with the Office of System Safety and Department of Buses Research and Development department on a Collision Avoidance System.
- Conducted Accident Review System (ARS) interviews and Depot Safety Program (DSP) observation rides through out all of Department of Buses.
- Extensive knowledge and experience of training and retraining of new bus operators, new bus equipment and new Surface Line Dispatchers.
- Conducted various courses within Zerega training including Vision Zero, Performance and Evaluation, Article 19A Refresher, FACC Bus Simulator training.
- Administered driver evaluations according to New York City Transit and New York State DMV Article 19A Standards to ensure compliance.
- Served as a judge in the 2016 and 2017 New York City Transit Bus Roadeo and NYPTA State Roadeo Competitions.
Surface Line Dispatcher
MABSTOA-New York City Transit
06.2007 - 02.2013
- Worked in Bronx and Manhattan Road Operations.
- Knowledge and experience of At Scene accident investigations and all report preparation.
- Worked in Road Operations: Manhattan Road Operations and Bronx Road Operations.
- Responsible for service management on the road, ensuring on time performance as well as maintaining acceptable wait assessment levels.
- Utilized a mobile patrol vehicle to respond to collisions, road blockages and unusual occurrences.
- Implementation of route deviations and communicating with the riding public.
Bus Operator
MABSTOA-New York City Transit
11.2000 - 06.2007
- Provided safe, efficient and courteous customer transportation on a daily basis.
- Immediately provided help to passengers in distress, contacting dispatch to report incident, bus location and passenger symptoms.
- Reported vehicle issues to dispatchers and maintenance for immediate scheduling of repair work.
- Answered questions and provided insight into local attractions and facility amenities.
- Took disabled individuals and senior citizens to any local destination.
- Stayed up to date with local roads, traffic patterns and speed limits.
- Assessed major bus systems, including brakes, steering and windshield wipers, by conducting routine inspections.
- Adhered to company determined schedules and routes to ensure timely arrivals and departures.
- Obeyed all DOT rules and regulations in addition to local laws and stipulations.
- Transported passengers on predetermined routes while following local traffic regulations.
- Awarded Safe Operator safety jacket for 3 consecutive years of collision free operation of a bus for 2001, 2002 and 2003.
Education
Certificate (BAITFISH) - Bus Accident Investigation
New York State Department of Transportation-NYSDOT
Pomona, NY09.2017
Certificate - At Scene Traffic Crash/Homicide Investigation
Institute of Police Technology And Management-IPTM
New York State Police Academy, Albany NY03.2015
Accounting And Business Management
Herbert H. Lehman
The Bronx, NYSkills
- Transit bus instructor
- Seminar Instructor
- Bus Collision investigator
- NYS 19A Certified Examiner
- Professional bus operator
- Microsoft Office Suite
- Ability to type 65 WPM
- Verbal communication
Timeline
Assistant Chief Training Officer
New York City Transit Authority
06.2023 - Current
Director, Transportation Training
New York City Transit Authority
10.2021 - 06.2023
Superintendent, Bus Safety and Training
MABSTOA-New York City Transit
02.2013 - 10.2021
Surface Line Dispatcher
MABSTOA-New York City Transit
06.2007 - 02.2013
Bus Operator
MABSTOA-New York City Transit
11.2000 - 06.2007
Certificate (BAITFISH) - Bus Accident Investigation
New York State Department of Transportation-NYSDOT
Certificate - At Scene Traffic Crash/Homicide Investigation
Institute of Police Technology And Management-IPTM
Accounting And Business Management
Herbert H. Lehman
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