Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ericka Cartagena

Elizabeth,NJ

Summary

Healthcare support professional experienced in patient care and staff support. Offers communication skills, knowledge of continuous demands and background with high-volume work. Looking to put knowledge and abilities to good use in fast-paced position focused exceeding expectations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Clinical Medical Assistant

AFC Urgent Care
West Orange, NJ
02.2022 - Current
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Prepared and administered medications to alleviate patient symptoms.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Prepared lab specimens for diagnostic evaluation.

Medical Assistant

Care Station Medical Group
Springfield, NJ
02.2019 - 01.2022
  • Greet and welcome patients and visitors.
  • Prepare the examination room and escort patient into the room.
  • Clean examination room when exam is complete.
  • Ensure proper preparation for patient visit.
  • Prepare pertinent information needed for patient visit.
  • Maintain efficient patient flow.
  • Consistently and accurately stock examination rooms and lab with all necessary supplies.
  • Employ appropriate and timely use of office time.
  • Assist doctor in procedures, exams and other necessary tasks.
  • Accurately document allergies and other pertinent information in patient charts.
  • Measure vital signs; including weight, blood pressure, pulse, temperature, and document all information in patient’s chart.
  • Give instructions to patients as instructed by physician or physician assistant.
  • Perform Venipunctures, Injections, Blood Alcohol Test, Drug Screens, EKG, Audiometry, Pulmonary Function Test, Titmus test, I-Pro, Retina View test, Sudoscan test, Ankle-Brachial index test and Covid-19 nasal swabs.
  • Distribute DME equipment to patient after physicians order.

Medical Assistant

Trinitas Regional Medical Center
Elizabeth, NJ
11.2018 - 02.2019
  • Answer and screen phone calls.
  • Schedule appointments.
  • Perform EKG.
  • Check vital signs.
  • Update and file patient medical records.
  • Gather charts and patient co-pays.
  • Verify Insurance.
  • Explain procedures to patients.

Medical Assistant

University Medical Professional
, NJ
05.2018 - 11.2018
  • Communicate and provide care consistent with age, cultural, spiritual and developmental needs of the patient.
  • Answer the telephone in an appropriate manner.
  • Screen and direct calls and take accurate messages.
  • Schedule appointments accurately and appropriately according to departmental guidelines.
  • Consistently and accurately stock examination rooms and lab with all necessary supplies.
  • Effectively communicate problems, concerns or issues to the Supervisor appropriately and promptly.
  • Employ appropriate and timely use of office time.
  • Assist doctor in procedures, exams and other necessary tasks.
  • Accurately document allergies and other pertinent information in patient charts.
  • Measure vital signs; including weight, blood pressure, pulse, temperature, and document all information in patient’s chart.
  • Give instructions to patients as instructed by physician or physician assistant.
  • Perform EKG’s and Spirometry test on each patient.

Medical Assistant

Dr. Rekha Sharma MD
Elizabeth, NJ
08.2016 - 04.2018
  • Greet incoming patients and visitors.
  • Answer telephones and screen calls.
  • Schedule and confirm appointments.
  • Verify insurances and process co-pays.
  • Translate for physicians and Spanish speaking patients.
  • Escort patients to exam rooms and interview patients.
  • Measure vital signs and document all information in patient’s chart.
  • Maintain daily files and front desk organized.
  • Keep exam rooms stocked with adequate medical supplies.
  • Perform EKG’s on each patient.
  • Glucose Tests, Allergy Tests, ABI (Ankle-Brachial Index) Tests, PFT (Pulmonary Function Tests) and Balance Testing.
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Education

Certificate -

Health Care Training Institute
Union, NJ

Skills

  • HIPAA compliance
  • Office Administration
  • Proper sterilization techniques
  • Professional bedside manner
  • Venipuncture and phlebotomy
  • Inventory and supply management
  • Wound care and irrigation
  • Understands medical procedures
  • Charting expertise
  • Preparing specimens and samples
  • Diagnostic procedures
  • Sterile technique
  • Specimens collection and processing
  • Medical terminology knowledge
  • Respiratory equipment utilization
  • Lab equipment setup
  • Vital sign monitors
  • Stocking supplies
  • Quick problem solver
  • Pulmonary function tests (PFTs)
  • Restocking lab supplies
  • Certified in Basic Life Support (BLS)
  • Bilingual in Spanish
  • Sharps Disposal
  • Updating Medical Records
  • Operating EKG Equipment
  • Administering Immunizations
  • Cleaning and Organizing
  • Routine Laboratory Testing
  • Proper Waste Disposal
  • EMR Systems
  • Removing Sutures
  • OSHA Regulations

Certification

  • Licensed Certified Clinical Medical Assistant 10/2017- 09/2022
  • Certification #R8P7S2L9

Timeline

Certified Clinical Medical Assistant

AFC Urgent Care
02.2022 - Current

Medical Assistant

Care Station Medical Group
02.2019 - 01.2022

Medical Assistant

Trinitas Regional Medical Center
11.2018 - 02.2019

Medical Assistant

University Medical Professional
05.2018 - 11.2018

Medical Assistant

Dr. Rekha Sharma MD
08.2016 - 04.2018

Certificate -

Health Care Training Institute
Ericka Cartagena