Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Timeline
BusinessDevelopmentManager
Ericka Cowan

Ericka Cowan

Brunswick,MO

Summary

Determined with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists people with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

6
6
years of professional experience

Work History

2nd Assistant Manager

Caseys General Stores Inc
10.2022 - Current
  • Increased customer satisfaction by addressing and resolving customer complaints in a timely manner.
  • Managed financial transactions and reduced discrepancies through regular audits of cash registers and daily reports.
  • Contributed to the growth of store revenue by implementing promotional strategies and upselling techniques.
  • Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.

Operations Manager

Dollar Tree
04.2018 - 10.2021
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.

Property Manager

MACO Properties
05.2023 - 10.2023
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.

Education

GED -

State Fair Community College
Sedalia, MO
11.2011

Skills

  • Customer service focus
  • Promotional planning
  • Recruitment and hiring

Affiliations

  • National Association of Social Workers
  • Salvation Army Volunteer

Additional Information

I recently lost my husband to suicide on 4/14/24. My mission is to save as many people as I can. Please consider my application for this position. Thank you!!

Timeline

Property Manager

MACO Properties
05.2023 - 10.2023

2nd Assistant Manager

Caseys General Stores Inc
10.2022 - Current

Operations Manager

Dollar Tree
04.2018 - 10.2021

GED -

State Fair Community College

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Ericka Cowan