Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ericka Crump

Macon,GA

Summary

Developed strong customer service and teamwork skills. Focusing on maintaining high standards and efficient operations. Demonstrates ability to handle customer inquiries, resolve issues, and support business initiatives. Seeking to transition into new field, bringing commitment to delivering quality service and fostering positive customer experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front End Associate

WNB Factory
12.2022 - Current
  • Operating cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helping customers complete purchases, locate items, and join reward programs.
  • Answering questions about store policies and addressed customer concerns.

Cleaning Company

Self Employed
04.2016 - 11.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Transit Bus Operator

MARTA
11.2019 - 08.2021
  • Operated with safety and skill to avoid accidents and delays.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Accepted and processed fares.
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.

Education

High School Diploma -

Hutchings Career Center
Macon, GA
05-2009

Skills

  • Customer service
  • Time management
  • Bootstrap framework
  • Team contribution

Certification

CDL B with passenger Endorsement

Timeline

Front End Associate

WNB Factory
12.2022 - Current

Transit Bus Operator

MARTA
11.2019 - 08.2021

Cleaning Company

Self Employed
04.2016 - 11.2022

High School Diploma -

Hutchings Career Center

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Ericka Crump