Customer Service and Sales Representative
Atomic Promotions (Verizon)
09.2025 - 11.2025
- Delivered high-quality customer support for Verizon products, services, and billing inquiries.
- Assisted customers with device troubleshooting, service upgrades, and account changes.
- Maintained strong product knowledge to clearly explain plans, promotions, and solutions.
- Resolved customer concerns efficiently while meeting performance and satisfaction goals.
- Collaborated with team members to improve workflow and enhance customer experience.
- Managed multiple tasks simultaneously, including system updates and in-person inquiries.