Dedicated and customer-focused professional with experience providing excellent service, resolving concerns, and building positive relationships with clients. Skilled in communication, problem-solving, organization, and maintaining accurate records while handling multiple priorities. Reliable and compassionate team member with a strong ability to adapt, learn quickly, and provide support in fast-paced environments.
Work History
Daycare Teacher
6 Years 1 Month
World Of Kids Academy | 06.2020 - 07.2026
Developed age-appropriate materials that stimulated cognitive growth and language skills in children.
Organized daily activities that encouraged creativity, problem-solving, and teamwork among children.
Managed classroom behavior through positive reinforcement strategies, fostering a respectful learning atmosphere.
Trained and mentored new staff on classroom management techniques and educational strategies.
Receptionist
3 Years 11 Months
HR Block | 07.2016 - 06.2020
Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
Provided excellent customer service, addressing inquiries and resolving issues promptly.
Collaborated with tax professionals to facilitate seamless communication between clients and staff.
Maintained office supplies inventory, coordinating timely orders to support operational needs.
Daycare Teacher
2 Years 2 Months
Headstart Daycare | 05.2014 - 07.2016
Designed and implemented engaging lesson plans to enhance early childhood learning experiences.
Fostered a nurturing environment to support children's emotional and social development.
Assessed children's progress through structured evaluations, ensuring developmental milestones were met.
Collaborated with parents to address individual child needs and promote effective communication.
Activities Assistant
2 Years 9 Months
Legacy Nursing Home | 08.2011 - 05.2014
Assisted in developing tailored activity plans to meet diverse resident needs and interests.
Facilitated engaging recreational activities, enhancing resident participation and social interaction.
Monitored and documented resident engagement levels, providing feedback for program improvements.
Coordinated transportation for residents to off-site events, ensuring safe and timely arrivals.