Open To Work
Ericka Harrison
Valero
LEXINGTON,KY
Work Preference
Overview
Professional custodian with solid expertise in maintaining clean, safe, and orderly environments. Skilled in using cleaning equipment and handling various cleaning chemicals. Known for effective teamwork and adaptability to changing priorities. Consistently reliable and dedicated to achieving high standards. Identifies and reports safety hazards and major repair needs to department supervisors.
01+
Language
11+
years of professional experience
Work History
04.2024 - 03.202511 Months
Gas Station Clerk
Valero | Nicholasville, KY
- Operated fuel pumps and processing systems to ensure efficient customer transactions.
- Processed cash and credit transactions accurately, ensuring compliance with company policies.
- Assisted customers with inquiries regarding products and services, fostering positive interactions.
- Maintained cleanliness and organization of store areas to enhance customer experience.
- Monitored inventory levels, restocking shelves to maintain product availability for customers.
01.2019 - 04.20245 Years 3 Months
Personal Assistant
LT Plumbing and Repair | Lexington, Kentucky
- Coordinated communication between clients and contractors to ensure seamless project execution.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
09.2016 - 12.20182 Years 3 Months
Front Desk Agent
Hilton | Lexington, Ky
- Managed guest check-in and check-out processes efficiently, ensuring seamless customer experiences.
- Coordinated room assignments and special requests to enhance guest satisfaction and loyalty.
- Resolved guest complaints promptly, utilizing conflict resolution skills to maintain service excellence.
- Trained new front desk staff on procedures and best practices for operational efficiency.
- Collected room deposits, fees, and payments.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Took reservations over the phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
03.2014 - 09.20162 Years 6 Months
Custodian/Janitor
University of Kentucky Athletics | Lexington, Ky
- Maintained cleanliness and organization in athletic facilities, ensuring a safe environment for athletes and staff.
- Operated cleaning equipment efficiently, adhering to safety protocols and guidelines for facility maintenance.
- Collaborated with team members to execute daily cleaning schedules, enhancing operational efficiency across venues.
- Trained new custodial staff on best practices and safety procedures, fostering a culture of excellence and compliance.
- Conducted regular inspections of athletic facilities to identify maintenance needs and report issues promptly.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users' convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Ran a variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Checked in and stocked inventory throughout facility.
Education
Bachelor of Science | Health Care Management
Southern New Hampshire University | Hooksett, NH | 09-2028
Southern New Hampshire University - Hooksett, NH
09-2028
- Honor Roll 2026 Spring Semester
- 3.5 GPA
Skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
Languages
English
Native or Bilingual
Timeline
Gas Station Clerk
Valero
04.2024 - 03.2025Read more
Personal Assistant
LT Plumbing and Repair
01.2019 - 04.2024Read more
Front Desk Agent
Hilton
09.2016 - 12.2018Read more
Custodian/Janitor
University of Kentucky Athletics
03.2014 - 09.2016Read more
Southern New Hampshire University - Bachelor of Science, Health Care Management
Read more