Ericka Henry
Belleview,FL
Summary
Patient, customer-oriented, and open-minded individual with an enthusiastic personality. Strong organizational skills and a passion for hard work. Seeking an entry-level radiologic technologist position to contribute to the team's success in achieving company goals. Thrives in fast-paced environments and combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Deli Clerk
Publix-The Villages
06.2013 - Current
- Proficiently work in a fast-paced environment
- Maintained a positive relationship with coworkers
- Restocked merchandise/ FIFO
- Prepared and assembled a variety of deli products such as sandwiches, salads, and wraps according to customer preferences
- Maintained cleanliness and sanitation standards in the deli area, ensuring compliance with health regulations
- Managed inventory levels by monitoring stock levels and placing orders for ingredients and supplies as needed
- Operated deli equipment, including slicers, grills, ovens, and fryers, in a safe manner, following proper procedures
- Ensured food quality by inspecting ingredients for freshness and adhering to portion control guidelines
- Collaborated with team members to ensure smooth operation during busy periods while maintaining high-quality service
- Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items
- Assisted in training new employees on deli operations, including food preparation techniques and safety protocols
- Implemented effective merchandising strategies to showcase deli products attractively for increased sales
- Resolved customer complaints or concerns promptly and professionally to maintain customer satisfaction
- Performed daily cleaning tasks such as sanitizing surfaces, washing dishes, sweeping floors, and emptying trash bins.
- Offered product samples to customers, generating additional sales through taste-testing.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Certified Medical Assistant
Express Care of Ocala
12.2022 - 01.2023
- Prepared and administered medications to alleviate patient symptoms.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature, and blood pressure.
- Performed medical records management, including filing, organizing, and scanning documents.
- Completed EKGs and other tests based on patient presentation in the office.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Certified Medical Assistant (CMA)
FastMed Urgent Care/ Concentra
08.2021 - 12.2022
- Prepared and administered medications to alleviate patient symptoms.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature, and blood pressure.
- Performed medical records management, including filing, organizing, and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Education
Associate in Science (AS) in Radiologic Technologist -
Rasmussen College-Florida
FL, Ocala10.2024
Diploma/certification Certified Medical Assistant in Health Science - undefined
Rasmussen College-Florida
FL, Belleview06.2021
Skills
- EMR systems
- Specimen collection / processing
- Patient care
- Vital signs
- Medical scheduling
- Experience administering injections (3 years)
- Conducted Human performance evaluations
- Computer Skills
- Quality control
- Medication Administration
- Patient Care
- X-rays
- Patient Safety
- Diagnostic Imaging
- HIPAA
Certification
- CPR certified, Present
- Basic Life Support (BLS), Present
- Certified Medical Assistant, 06/01/21, 05/01/26
- BLS Certification, 04/01/23, 04/01/26
Awards
Honors
Timeline
Certified Medical Assistant
Express Care of Ocala
12.2022 - 01.2023
Certified Medical Assistant (CMA)
FastMed Urgent Care/ Concentra
08.2021 - 12.2022
Deli Clerk
Publix-The Villages
06.2013 - Current
Diploma/certification Certified Medical Assistant in Health Science - undefined
Rasmussen College-Florida
Associate in Science (AS) in Radiologic Technologist -
Rasmussen College-Florida