Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Hi, I’m
Ericka Hobbs
Chicago,IL
Summary
Overview
8
years of professional experience
Work History
L And G Restuarant
Customer Service Cashier
03.2022 - Current
Job overview
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Identified and resolved discrepancies and errors in customer accounts.
United States Postal Service, USPS
Customer Service Representative
11.2016 - 03.2022
Job overview
- Exhibited high energy and professionalism when dealing with clients and staff.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Updated account information to maintain customer records.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Maricopa Community Colleges - Rio Salado Community CollegeTempe, AZ
GED
05.2010
University Overview
Skills
- Up-selling techniques
- Transaction Balance Sheets
- Currency counting
- Customer Service
- Customer Assistance
- Honest and Dependable
Timeline
Customer Service Cashier
L And G Restuarant
03.2022 - Current
Customer Service Representative
United States Postal Service, USPS
11.2016 - 03.2022
Maricopa Community Colleges - Rio Salado Community College
GED
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