ERICKA KEOWNS HEARD
Fontana
Summary
Compassionate CNA providing essential support in daily living activities, meal planning, and emotional well-being. Strong communication fosters collaboration among residents, families, and healthcare teams. Focused on delivering high-quality care and improving patient outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CNA
Windsor Cypress Gardens
Riverside
01.2026 - 03.2026
- Delivered compassionate care to residents during daily activities and personal hygiene routines, enhancing their comfort and dignity.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Facilitated proper nutrition and hydration for residents during meal times, promoting their health and well-being.
- Responded promptly to resident requests while maintaining a respectful environment.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Reported changes in patient conditions to registered nurse or physician.
- Facilitated communication between residents, families, and healthcare providers effectively.
Caregiver
Arosa
Palm Desert
09.2025 - 01.2026
- Provided companionship and support to elderly patients by preparing meals, providing personal care, and engaging in recreational activities.
- Cultivated trusting relationships with clients to provide emotional support and companionship, enhancing their overall well-being.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for the client's well-being.
- Maintained clean living environments and managed errands, laundry, and grocery shopping to ensure clients' daily needs were met efficiently.
- Entertained, conversed, and read aloud to keep patients mentally alert.
Caregiver
Mothercare
Victorville
03.2023 - 08.2025
- Provided companionship and support to elderly patients by preparing meals, providing personal care, and engaging in recreational activities.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for the client's well-being.
- Engaged patients through conversation, entertainment, and reading to enhance mental alertness.
- Performed household tasks, including cleaning, errand running, laundry management, and grocery shopping to support daily living needs.
- Ensured stability of a patient's vital signs, including respiration rates, blood pressure, and temperature.
Caregiver
Mother-in-law
Los Angeles
04.2016 - 03.2018
- Supported clients in managing daily activities, enhancing overall quality of life.
- Changed dressings, bandages, and binders, ensuring proper healing and hygiene.
- Demonstrated patience, empathy, and understanding as a role model, fostering clients' self-esteem and overall wellness.
Education
Certified Nursing Assistant: CNA -
Procareer Academy
Whittier, CA09-2025
60-units - General Studies
Chaffey College
Rancho Cucamonga, CASkills
- Patient care
- Dementia Care
- ADL Care
- Patient Hygiene and Safety
- Personal Hygiene
- Dressing assistance
- Catheter Care
- Safe patient handling
- Care Optimization
- Meal planning and preparation
- Meal and feeding support
- Charting
- CPR and first aid certified
- Patient-centered care
- Active listening
- Compassion and empathy
- Emotional support
Certification
Certified Nursing Assistant, Active, 01347911
Timeline
CNA
Windsor Cypress Gardens
01.2026 - 03.2026
Caregiver
Arosa
09.2025 - 01.2026
Caregiver
Mothercare
03.2023 - 08.2025
Caregiver
Mother-in-law
04.2016 - 03.2018
Certified Nursing Assistant: CNA -
Procareer Academy
60-units - General Studies
Chaffey College