ERICKA KEOWNS HEARD
Fontana,CA
Summary
Experienced administrative assistant with a proven track record in successfully managing office functions and delivering exceptional customer service. Dedicated to detail-oriented work and known for an amiable personality, eager to contribute talents to fulfill company needs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bookkeeper
Turner Document Services
04.2023 - Current
Accounting clerk
Helpmates Staffing
01.2023 - 04.2023
Admin Support
ProLogistix
11.2021 - 08.2022
- Assigned to multiple clients for various clerical tasks
Admin Support
Arrow Staffing
10.2020 - 11.2021
- Various clerical tasks for multiple clients; Data analyst/HR Assistant/ Receptionist/ Employee relations/ Customer service/
Shipping Clerk
Neovia Logistics
04.2019 - 08.2020
- Drafted and managed work orders, Shipping orders, bill of ladings scheduled freight pick up from trucking companies
Temp Associate
Select staffing
10.2018 - 04.2019
- Various clerical tasks for multiple clients
- Schedule management/ Customer service/ Shipping Clerk/ Receptionist/ Office worker
Certified notary signing agent
Independent Contractor
04.2016 - 10.2018
- Interacted with clients via phone, email, and in-person to notarize loan documents
- Mobile Notary specializing in home loan documents
Administrative/ Office Manager
ChaChaCha Motorsports
05.2009 - 08.2017
- Provided administrative and operational support, coordinating schedules, Payroll, processing purchase orders, service contracts and financial reports
- Codified office structures and processes to promote teamwork and performance
Education
Associates of Arts - Liberal Studies
Chaffey College
Rancho Cucamonga, CaliforniaSkills
- TRAVEL COORDINATION
- CUSTOMER SERVICE
- SCHEDULE MANAGEMENT
- BILL OF LADING
- BOOKKEEPING CERTIFICATE
- LEGAL SECRETARY CERTIFICATE
Awards
EMPLOYEE OF THE MONTH, SCHOOL SITE COUNCIL VP
Certification
Bookkeeping
Timeline
Bookkeeper
Turner Document Services
04.2023 - Current
Accounting clerk
Helpmates Staffing
01.2023 - 04.2023
Admin Support
ProLogistix
11.2021 - 08.2022
Admin Support
Arrow Staffing
10.2020 - 11.2021
Shipping Clerk
Neovia Logistics
04.2019 - 08.2020
Temp Associate
Select staffing
10.2018 - 04.2019
Certified notary signing agent
Independent Contractor
04.2016 - 10.2018
Administrative/ Office Manager
ChaChaCha Motorsports
05.2009 - 08.2017
Associates of Arts - Liberal Studies
Chaffey College
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