Ericka Lopez-Mondragon
Taquitos Valeria
Hockessin,DE
1
Language
2027
years of professional experience
Dynamic restaurant owner with a proven track record at Taquitos Valeria, excelling in operational efficiency and staff leadership. Enhanced profitability through strategic inventory management and innovative marketing initiatives. Committed to exceptional food presentation and compliance with local regulations, fostering a high-performing team dedicated to outstanding customer service.
Work History
Restaurant Owner/Operator
11 Years 1 Month- Managed daily restaurant operations, ensuring high-quality service and food standards.
- Developed and implemented marketing strategies to increase customer engagement and brand awareness.
- Oversaw inventory management, optimizing stock levels to reduce waste and enhance profitability.
- Trained and mentored staff on food preparation techniques and customer service best practices.
- Analyzed financial performance, identifying cost-saving opportunities to improve overall profitability.
- Established strong relationships with suppliers, negotiating favorable terms for quality ingredients.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
Housekeeper
- Cleaned and sanitized various areas, ensuring adherence to health and safety standards.
- Managed laundry services, efficiently handling washing, drying, and folding tasks.
- Organized cleaning supplies and equipment for optimal accessibility and usage.
- Assisted in training new staff on cleaning protocols and best practices.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Implemented eco-friendly cleaning techniques to promote a sustainable environment within the home.
Skills
Operational efficiency
Online ordering management
Local regulations compliance
Food presentation
Inventory management
Staff supervision
Building maintenance
Staff leadership
Menu pricing
Menu development
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Owner/Operator
Taquitos Valeria
07.2015 - CurrentRead More
Housekeeper
Sandy Galan Lopez
2009 - 2015Read More