Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ericka Watson

Pearl,MS

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.

Overview

20
20
years of professional experience

Work History

Legal Assistant

Ogden &Associates
Jackson, MS
03.2022 - Current
  • Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
  • Maintained client confidentiality in all matters.
  • Organized exhibits for trial proceedings.
  • Proofread drafts of legal documents for accuracy in grammar and punctuation.
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
  • Prepared summaries of depositions, interrogatories and testimony for attorney review.
  • Analyzed data related to cases for use in research or litigation purposes.
  • Greeted clients upon arrival at office and provided assistance as needed.
  • Updated databases with new information received from attorneys or clients.
  • Coordinated travel arrangements for attorneys as required by firm policy or client needs.
  • Scanned physical documents into electronic format for storage in a secure database system.
  • Compiled financial records related to specific cases.
  • Answered phones promptly while providing courteous customer service.
  • Generated reports summarizing case progress for internal use.
  • Ensured that all paperwork was properly filed according to established procedures.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Filed clients' legal documents in relevant courts for processing.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Corresponded daily with clients, insurance adjusters, doctors and attorneys.
  • Drafted legal complaints, summonses and interrogatories.
  • Liaised between attorney and outside counsel, exchanging information.

Security Officer

Bullock Investigations & Security
Jackson, MS
02.2021 - 03.2022
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Guarded restricted areas to prevent unauthorized entry.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.

Secretary

Petrolube LLC
Pearl, MS
08.2013 - 01.2014
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Fostered productivity by coordinating itinerary and scheduling appointments.
  • Assisted with answering phones, filing paperwork, entering data to support operations department.

Sales Associate

Gymboree
Jackson, MS
05.2009 - 10.2009
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Acted as initial contact in addressing customer concerns.
  • Built trusting relationships with customers by making personal connections.
  • Helped customers every day by responding to inquiries and locating products.

Sales Associate

Hibbett Sporting Goods
Clinton, MS
05.2006 - 02.2007
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.

Sales Associate

Oshkosh
Vicksburg, MS
04.2004 - 05.2006
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Built trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.

Education

High School Diploma -

Porter's Chapel Academy
Vicksburg, MS
05.2007

Criminal Justice

Hinds Community College
Raymond, MS
12.2022

Criminal Justice

Belhaven University
Jackson, MS
2008

Criminal Justice

Hinds Community College
Raymond, MS
2007

Skills

  • PC proficient
  • Team Player
  • Customer- and service-oriented
  • Listening skills
  • Outgoing personality

Timeline

Legal Assistant

Ogden &Associates
03.2022 - Current

Security Officer

Bullock Investigations & Security
02.2021 - 03.2022

Secretary

Petrolube LLC
08.2013 - 01.2014

Sales Associate

Gymboree
05.2009 - 10.2009

Sales Associate

Hibbett Sporting Goods
05.2006 - 02.2007

Sales Associate

Oshkosh
04.2004 - 05.2006

High School Diploma -

Porter's Chapel Academy

Criminal Justice

Hinds Community College

Criminal Justice

Belhaven University

Criminal Justice

Hinds Community College

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