Ericka Williams
Columbus,OH
Summary
Dynamic Care Coordinator with a proven track record at Prescribe FIT, adept at managing patient accounts and ensuring HIPAA compliance. Skilled in EMR systems and workflow coordination, achieving a 98% success rate in streamlining processes. Committed to enhancing patient care through meticulous documentation and effective communication.
Overview
4
4
years of professional experience
Work History
Care Coordinator
Prescribe FIT
, (REMOTE)
07.2024 - Current
- Manage 71 active patient accounts across 50 orthopedic practices nationwide, ensuring HIPAA compliant digital records.
- Coordinate communications across practices to resolve scheduling / insurance issues, facilitating timely delivery of care.
- Maintain and updated PACE EMR systems and excel databases to track patient demographics, progress, appointments, and documentation accurately.
- Achieved 98% compliance on weekly check-ins with lead, supporting streamlined workflow.
- Process high-volume administrative tasks including patient intake, documentation, and follow up communications.
Medical Assistant/Receptionist
Center Ohio Nutrition Center INC.
08.2022 - 07.2024
- Coordinated intake workflows and managed patient records in a high-volume clinical setting to optimize patient flow.
- Reviewed and prepared clinical documentation to secure insurance eligibility and facilitate reimbursement processes.
- Supported revenue cycle and administrative operations through accurate data handling & insurance verification.
- Reviewed prior authorization requests for accuracy & completeness.
- Ensured charting accuracy through detailed record updates and documentation validation.
Education
Certification - Medical Billing & Coding Fundamentals Specialization
Coursera.org
01-2026
High School Diploma -
Pickerington North High School
Pickerington, OH01-2019
Skills
- EMR Systems & Digital Platforms
- HIPAA Compliance
- Account management
- Workflow Coordination
- Documentation & Accuracy Control
- Administrative support
- Microsoft Office
- Remote Work Efficiency
Timeline
Care Coordinator
Prescribe FIT
07.2024 - Current
Medical Assistant/Receptionist
Center Ohio Nutrition Center INC.
08.2022 - 07.2024
Certification - Medical Billing & Coding Fundamentals Specialization
Coursera.org
High School Diploma -
Pickerington North High School