Vanessa Williams
Pine bush,NY
Summary
Dynamic Health Information and Healthcare Professional with over 25 years of expertise in care coordination, health information management, and patient advocacy. Skilled in leveraging EMR systems, analyzing healthcare data, and ensuring compliance with HIPAA and industry standards. Adept at fostering collaborative relationships, driving quality improvements, and perfecting patient outcomes. Currently pursuing a BS in Health Information Management to expand technical knowledge and leadership capabilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Care Coordinator
Centene/Collaborative Health
11.2021 - Current
- Deliver personalized care coordination to ensure continuity of care post-discharge
- Access EMR systems to analyze patient data and identify at-risk beneficiaries
- Coordinate appointments, referrals, and resources addressing social determinants of health
- Collaborate with healthcare teams to enhance service delivery and patient outcomes
Care Coordinator
Healthfirst
09.2015 - 05.2020
- Developed and managed care plans using HEDIS standards, reducing ER visits by 20%
- Ensured compliance with HIPAA and other regulations in data reporting and management
- Fostered collaboration between networks, providers, and patients to improve care quality
Medical Assistant/Medical Records Coordinator
Northshore University Hospital
09.2015 - 05.2020
- Managed and maintained medical records, ensuring compliance with HEDIS standards
- Prepared and updated patient charts for reviews and audits
- Provided clinical support, including vital sign monitoring, injections, and phlebotomy
- Verified insurance eligibility and obtained authorizations for patient services
Education
BS - Health Information Management
Keiser University
Respiratory Therapy -
Independence University
01.2015
Medical Assistant Certification -
Mandle School of Allied Health
01.2000
Skills
- Health Information Management (HIM)
- Care Coordination and Patient Advocacy
- EMR/EHR Systems: Allscripts
- EMR/EHR Systems: Salesforce
- EMR/EHR Systems: Espaces
- Data Management and Reporting (HEDIS, HIPAA Compliance)
- Healthcare Regulations and Risk Assessments
- Quality Improvement and Preventative Care Initiatives
- Administrative Support and Office Management
- Strong Problem-Solving and Decision-Making Skills
- Microsoft Office Suite (Excel, Word, Outlook)
- HEDIS Reporting and Data Analytics
- Healthcare Quality Metrics and Improvement Programs
Certification
Medical assistant
Timeline
Care Coordinator
Centene/Collaborative Health
11.2021 - Current
Care Coordinator
Healthfirst
09.2015 - 05.2020
Medical Assistant/Medical Records Coordinator
Northshore University Hospital
09.2015 - 05.2020
Respiratory Therapy -
Independence University
Medical Assistant Certification -
Mandle School of Allied Health
BS - Health Information Management
Keiser University
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