Rachel Altine
Snellville,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals
Overview
12
12
years of professional experience
Work History
Care Coordinator
EviCore Healthcare.
03.2021 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
Contact Tracer/Part Time
The Judge Group/Comcast.
11.2020 - Current
- Performed record keeping by logging client information within secure contact-tracing software.
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Notified and interviewed individuals to ascertain novel coronavirus exposure level.
- Collaborated with local organizations to expand health services and resources.
- Participated in health promotion campaigns to raise awareness of health issues.
Care Coordinator
Children Healthcare Of Atlanta
11.2011 - 03.2019
- Used company software and databases to maintain records of services performed and patient conditions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Supported patient care excellence via planning and interpretation of programs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Completed resident assessments in accordance with current regulations and guidelines.
- Updated policies and procedures, leading continuous improvement of resident assessments and care.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Used company software and databases to maintain records of services performed and patient conditions.
Education
Bachelor of Science - Human Services
University of The Cumberlands
Williamsburg, KY12.2019
Skills
- Database Coordination
- Care Planning
- Case Management
- Medical Terminology
- Patient and Family Liaison
- Patient Data Management Systems
- Organizational Standards
- Organizational Skills
- Health Care System
- Patient Health Information Access
- Emergency Care Management
- Health Information Systems (HIS)
- Problem Identification
- Medicare Compliance
- Community-Based Educational Programs
- HIPAA Guidelines
REFERENCES:
Risa F. DaSilva-Case Manager Supervisor- Comcast-CCMT
Joni Sharp-Care Coordinator Supervisor- Evicore
Rachael Lugo- Manager-The Judge Group.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If one is lucky, a solitary fantasy can totally transform one million realities.
Maya Angelou
Timeline
Care Coordinator
EviCore Healthcare.
03.2021 - Current
Contact Tracer/Part Time
The Judge Group/Comcast.
11.2020 - Current
Care Coordinator
Children Healthcare Of Atlanta
11.2011 - 03.2019
Bachelor of Science - Human Services
University of The Cumberlands
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