Erid Feri
Summary
Driven and compassionate professional with extensive volunteer experience at University of Michigan Health - Sparrow, demonstrating exceptional interpersonal abilities and medical terminology knowledge. Proven skills in HIPAA compliance, teamwork, and organizational proficiency underscoring a commitment to excellence and results. Adhering to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). Displaying role model behavior that values the diversity of associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. Communicating with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank).
Overview
1
1
year of professional experience
1
1
Certification
Work History
Emergency Department Volunteer
University of Michigan Health - Sparrow
09.2023 - Current
- Utilized strong interpersonal skills when interacting with diverse populations in the emergency department setting.
- Participated in ongoing training sessions to stay updated on best practices for emergency department volunteers.
- Provided comfort measures like warm blankets/beverages/pillows/etc. under supervision from clinical team members.
- Managed inventory of supplies, contributing to the efficiency of the emergency department operations.
Radiology Department Volunteer
University of Michigan Health - Sparrow
07.2024 - Current
- Facilitated communication between patients and medical staff as needed.
- Maintained awareness of current developments within the field of radiology, attending relevant training sessions when needed.
- Assisted radiology technicians with instrument positioning for accurate imaging results.
- Enhanced patient experience by providing compassionate assistance and support during radiology appointments.
Student Volunteer Coordinator
University of Michigan Health - Sparrow
06.2024 - Current
- Established clear expectations for student conduct during volunteer activities, ensuring a respectful environment towards others at all times.
- Ensured the safety of student volunteers by maintaining thorough records of all activities, permissions, and emergency contact information.
- Enhanced the overall volunteering experience for student volunteers with consistent communication, support, and feedback.
- Streamlined the volunteer onboarding process by developing comprehensive training materials and resources for new participants.
Homeless Shelter Volunteer
Haven House
04.2024 - Current
- Provided compassionate support and guidance, helping guests navigate available community resources.
- Enhanced the overall homeless shelter experience by providing warm meals and a welcoming environment for guests.
- Collaborated with local organizations to secure donations of food, clothing, and other essential items for the shelter's operations.
- Created a sense of community within the shelter by fostering a supportive and inclusive environment for all guests.
Homeless Shelter Volunteer
Haven House
12.2023 - Current
- Provided compassionate support and guidance, helping guests navigate available community resources.
- Enhanced the overall homeless shelter experience by providing warm meals and a welcoming environment for guests.
- Collaborated with local organizations to secure donations of food, clothing, and other essential items for the shelter's operations.
- Created a sense of community within the shelter by fostering a supportive and inclusive environment for all guests.
Undergraduate Research Assistant
Kaston D. Anderson Jr., PhD, MPH, BCBA-D, LBA
03.2024 - Current
- Advancing Community Empowerment and Social Justice (ACES) Laboratory
- Recorded data and maintained source documentation following good documentation practices.
- Maintained detailed records of all experiments conducted, ensuring easy accessibility and proper documentation procedures were followed.
- Developed skills in various research methodologies, ensuring high-quality work across diverse projects.
- Conducted fieldwork as needed, collecting vital data to supplement existing research efforts.
- Contributed to the completion of multiple research projects, managing time effectively to meet deadlines.
Education
Certified Clinical Medical Assistant (CCMA) -
Montcalm Community College | Ed2go
Sidney, MI04.2024
Medical Terminology -
Montcalm Community College | Ed2go
Sidney, MI04.2024
Adult And Pediatric First Aid/CPR/AED -
American Red Cross Training Services
04.2024
Bloodborne Pathogens Training -
American Red Cross Training Services
04.2024
Bachelor of Science - Human Biology
Michigan State University
East Lansing, MI04.2026
High School Diploma -
West Senior High School
Traverse City, MI06.2022
Skills
- Medical terminology knowledge
- ICARE values and standards of behavior understanding
- HIPAA compliance understanding
- Patient confidentiality maintenance
- Professionalism and strong work ethic
- Effective stress management
- Organizational proficiency
- Interpersonal abilities
- Teamwork and collaboration proficient
- Problem-solving abilities
- Great time management
Certification
- CCMA - Certified Clinical Medical Assistant
- Adult And Pediatric First Aid/CPR/AED
- Bloodborne Pathogens Training
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Timeline
Radiology Department Volunteer
University of Michigan Health - Sparrow
07.2024 - Current
Student Volunteer Coordinator
University of Michigan Health - Sparrow
06.2024 - Current
Homeless Shelter Volunteer
Haven House
04.2024 - Current
Undergraduate Research Assistant
Kaston D. Anderson Jr., PhD, MPH, BCBA-D, LBA
03.2024 - Current
Homeless Shelter Volunteer
Haven House
12.2023 - Current
Emergency Department Volunteer
University of Michigan Health - Sparrow
09.2023 - Current
Certified Clinical Medical Assistant (CCMA) -
Montcalm Community College | Ed2go
Medical Terminology -
Montcalm Community College | Ed2go
Adult And Pediatric First Aid/CPR/AED -
American Red Cross Training Services
Bloodborne Pathogens Training -
American Red Cross Training Services
Bachelor of Science - Human Biology
Michigan State University
High School Diploma -
West Senior High School
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