Erielle Regalado
Tomball,TX
Summary
Dynamic and dedicated professional with exceptional customer service skills, honed at The Whistle Stop Tea Room. Proven ability to enhance guest experiences through effective communication and teamwork. Expertise in cash handling and food safety practices, consistently maintaining high cleanliness standards while fostering a welcoming environment. Committed to delivering quality service in high-volume settings.
Overview
2017
2017
years of professional experience
Work History
Server
The Whistle Stop Tea Room
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Cryotherapy Technician
Cypress Cryo
- Gained extensive knowledge in various cryotherapy techniques for diverse applications such as pain management, recovery, wellness, and beauty improvement.
- Optimized treatment outcomes by meticulously following established protocols and safety guidelines.
- Received positive feedback from clients due to exceptional interpersonal skills that fostered trustful relationships during the course of treatments.
- Demonstrated expertise in cryotherapy technology operation, enabling consistent delivery of high-quality treatments.
- Ensured client comfort during sessions by providing clear explanations of procedures and answering any questions or concerns.
- Supported other practitioners within the clinic by coordinating schedules effectively resulting in minimal disruptions to appointments and maximized availability for new consultations.
- Contributed to the growth of the business by actively participating in promotional events and community outreach initiatives.
- Promoted a safe and welcoming environment for clients by maintaining a clean, organized, and sanitized workspace.
Server
IHOP
05.2011 - 06.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Klein High
16715 Stuebner Airline Rd, Klein, TX 77379Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Team collaboration
- Service prioritization
- Supply restocking
- Quality control
- Food safety practices
- Point of sale operation
- Dining area maintenance
- Allergy awareness
- Tableside etiquette
- Food sales and promotion
- Food delivery
- Menu presentation
- Food station setup
- Take-out service
Timeline
Server
IHOP
05.2011 - 06.2016
Server
The Whistle Stop Tea Room
Cryotherapy Technician
Cypress Cryo
Klein High