NICHOLAS O'CONNOR
Axion Med Solutions
Grand Island,NY
1
Certification
18
years of professional experience
Professional technical expert with robust background in field service engineering. Known for resolving technical issues efficiently and maintaining strong client relationships. Emphasizes team collaboration and reliability, flexible in meeting dynamic operational needs. Proficient in diagnostic tools, client communication, and time management.
Work History
Field Service Engineer
2 Years- Diagnosed and repaired complex coagulation analyzers to ensure optimal performance and reliability.
- Conducted routine maintenance and calibration of diagnostic instruments to uphold accuracy standards.
- Provided technical support and training for end-users, enhancing product knowledge and operational efficiency.
- Collaborated with cross-functional teams to streamline service processes, reducing response times for customer inquiries.
- Maintained company vehicle and parts inventory to ensure quick response times to customer sites.
FIELD CONTRACTOR / OWNER
7 Years 11 Months- Oversee projects from development to installation and beyond
- Establish business contracts with those in the healthcare industry for the maintenance and repair of medical equipment.
- Applied judgement and technical experience to resolve complicated issues.
- Established business contracts with healthcare providers for maintenance and repair of medical equipment, ensuring reliable service delivery.
- Designed and constructed custom stainless steel equipment tailored to specific site requirements.
- Coordinated product installations and fostered strong customer relationships to secure ongoing business opportunities.
MASTER EQUIPMENT FIELD TECHNICIAN / East Coast TRAINER
10 Years 5 Months- Executed preventative maintenance on steam sterilizers, automated washers, and ultrasonic cleaners to ensure optimal performance and compliance
- Troubleshoot faulty low voltage circuitry and replace problematic components
- Mentor less experienced team members while establishing open communication
- Mentored less experienced team members, fostering open communication and enhancing team skill development
- Coordinated scheduling, time management, travel, and expense reports while maintaining company vehicle for operational efficiency
Education
Associate of Science - Biomedical Sciences
- WELDING/ AWS CERT.
Skills
Electrical troubleshooting
Low voltage electrical
Troubleshooting and repair
Equipment installation
On-site support
Remote support
Mechanical Repair
Field Logistics
Problem Solving
Self Starter
Goal Oriented
Organizational Skills
Certification
Certified Repair Technician for Blickman, Pedigo, Logiquip, Medline, Steris, Imperial Medical Equipment and Stago Coagulation Analyzers.
Timeline
Field Service Engineer
Stago Diagnostica
08.2024 - CurrentRead More
FIELD CONTRACTOR / OWNER
Axion Med Solutions
09.2018 - CurrentRead More
MASTER EQUIPMENT FIELD TECHNICIAN / East Coast TRAINER
Steris Corporation
04.2008 - 09.2018Read More
KENMORE EAST SENIOR HIGH
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ERIE ONE BOCES
from WELDING/ AWS CERT.
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ERIE COMMUNITY COLLEGE
Associate of Science from Biomedical Sciences
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