Erik Bachman
C & C Machine Inc
Holmen,WI
20
years of professional experience
Detail-oriented professional recognized for enhancing customer satisfaction and streamlining operational processes. Experienced in managing client relationships and delivering projects that consistently meet quality standards and deadlines.
Work History
Quality Manager
1 Year 10 Months- Evaluated operational workflows through comprehensive audits to support continuous improvement initiatives.
- Conducted regular audits to identify process inefficiencies and implement corrective actions.
- Implemented ISO 9001:2015 across multiple companies: C & C Machine Inc., Stellar Mold & Tool, Stellar Custom Cutter & Grind.
- Managed client relationships and project delivery for both welding fabrication and machining services tailored to meet industry-specific standards.
- Achieved enhanced team performance by optimizing workflow within the mechanical design department for reverse engineering, product development, and dimensional inspection.
- Facilitated discussions with senior management to analyze capital investment risks and strategize on opportunities to achieve monthly goals.
Chief Operating Officer
9 Years 4 Months- Streamlined operational processes to enhance production efficiency and reduce downtime.
- Implemented strategic initiatives to improve customer satisfaction and service delivery.
- Engaged with tool designer and customers to verify that project specifications and quality criteria were consistently met.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Managed procurement processes for raw materials and third-party vendors.
Sales Manager
2 Years 9 Months- Managed customer accounts and customer relationships.
- Established relationships with key customers, providing personalized service and support.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
- Managed warehouse operations during application seasons which included inventory tracking and sales of seed and chemicals.
- Conducted regular assessments of competitor offerings to enhance product positioning and service delivery.
IPM Supervisor
6 Years 1 Month- Oversaw daily operations of 9,000 acres of seed corn.
- Coordinated ground and aerial applications of fungicide and insecticide between crop scouts and detasseling crews.
- Supervised daily tasks of field personnel to ensure safety and quality during planting, production, and harvest activities.
- Worked closely with Senior Agronomist to establish yearly budgets, applicator vetting, and crop scout hiring.
Education
Bachelor of Arts - Coaching
Skills
Process improvement and implementation
Customer satisfaction
Problem-solving
Team leadership and development
Strategic planning and budgeting
Excellent communication
Timeline
Quality Manager
C & C Machine Inc
10.2024 - CurrentRead More
Chief Operating Officer
Industrial Toolcrafters Inc.
06.2015 - 10.2024Read More
Sales Manager
Crop Production Services
09.2012 - 06.2015Read More
IPM Supervisor
Pioneer Hi-Bred International Inc
08.2006 - 09.2012Read More
Buena Vista University
Bachelor of Arts from Coaching
Read More