Erik Booth
Medway,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Vice President, Sales
Creative Office Resources
Boston, MA
01.2023 - Current
- Developed and implemented sales plans to increase profits and market share.
- Negotiated contracts with customers to ensure mutually beneficial agreements.
- Developed relationships with key clients to maximize revenue potential.
- Utilized CRM systems to track and manage customer accounts and contacts.
- Participated in industry events and trade shows to promote company offerings.
- Generated leads through cold calling, networking, referrals.
- Sourced new sales opportunities through inbound lead follow-up.
- Attended industry events, conferences, and tradeshows to network and generate new business leads.
Director of Sales
Creative Office Pavilion
Boston, MA
07.2017 - 12.2022
- Identified, developed and maintained relationships with key customers and partners.
- Conducted market research to identify new business opportunities.
- Implemented effective pricing strategies that increased profits while maintaining customer loyalty.
- Utilized CRM systems to track leads, manage accounts and monitor competitor activity.
- Collaborated with other departments such as marketing, operations and finance in order to ensure successful outcomes from sales initiatives.
- Resolved customer complaints quickly by providing satisfactory solutions or refunds.
- Established and maintained relationships with key clients to ensure high levels of satisfaction and repeat business.
- Provided detailed sales reports and forecasts to executive management for strategic decision-making.
Account Executive
Creative Office Pavilion
Boston, MA
06.2000 - 06.2017
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Identified potential new customers through research of industry trends and competitive analysis.
- Attended networking events to build relationships with potential customers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
Account Coordinator
Creative Office Pavilion
Boston, MA
10.1997 - 05.2000
- Communicated and coordinated orders professionally and promptly, problem-solved customer inquiries and concerns and consistently solidified customer relations.
- Contacted proper individuals when issues required escalation.
- Delivered customer requirements to production team, collaborated with sales team and followed up on status to verify project schedule remained on track to fulfill contract.
Education
Bachelor of Science - Political Science
College of The Holy Cross
Worcester, MA05-1997
Skills
- Multitasking
- Verbal Communication
- Problem Resolution
- Team Management
- Leadership
- Customer Service
- Conflict Resolution
- Collaboration
Affiliations
- President, Medway Youth Soccer
Timeline
Vice President, Sales
Creative Office Resources
01.2023 - Current
Director of Sales
Creative Office Pavilion
07.2017 - 12.2022
Account Executive
Creative Office Pavilion
06.2000 - 06.2017
Account Coordinator
Creative Office Pavilion
10.1997 - 05.2000
Bachelor of Science - Political Science
College of The Holy Cross
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