Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Erik Brians Pest Control
05.2023 - Current
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Improved safety standards by regularly reviewing protocols and implementing necessary updates.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Field Representative
Foothill-Sierra Pest Control
04.2006 - 05.2022
Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
Improved territory coverage by strategically planning and efficiently executing daily tasks.
Assisted in training new team members, resulting in increased productivity and overall team performance.
Boosted morale among field representatives by demonstrating exceptional leadership skills and fostering a positive work environment.
Bartender Shift Manager
Snow Shoe Brewing
03.2003 - 06.2006
Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
Managed inventory levels effectively to reduce waste and optimize stock availability for customers.