Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Erik Bugen

Lake Leelanau,MI

Summary

Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience

Work History

Chief Operating Officer-Founder

Solstice Recovery Center
04.2015 - 07.2021
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Identified and pursued business development opportunities to grow organization and increase revenue.
  • Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
  • Negotiated contracts and agreements to secure favorable terms and maximize profits.

Business Development Executive

Invenio Solutions
01.2012 - 03.2015
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Top Sales Executive and winner of the Catalyst Award every month employed with the company. (Average number of sales executives (150))
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.

Chief Operating Officer

Premier Mortgage Group
05.2006 - 07.2011
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Identified and pursued business development opportunities to grow organization and increase revenue.
  • Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
  • Negotiated contracts and agreements to secure favorable terms and maximize profits.
  • Developed quarterly business plans to evaluate cost projections.

Director of Sales and Marketing

Pinnacle Mortgage Group
03.2001 - 01.2006
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Analyzed sales and marketing data for improved strategies.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Evaluated market data to develop and create business strategies and marketing plans.
  • Developed positive, performance-based internal sales and marketing culture to include mentoring staff.

Education

Master of Science - Cognitive Psychology

Grand Canyon University
Phoenix, AZ
05.2023

Bachelor of Science - Cognitive Psychology

Texas Christian University
Fort Worth, TX
08.1999

Skills

  • Benefits Administration
  • Expectation Management
  • Personnel Development
  • Systems Thinker
  • Marketing
  • Business Consulting
  • Production
  • Delegation
  • Results Orientation
  • Build Revenue Streams
  • Management Team Leadership

Accomplishments

  • Supervised team of 60 sales reps.
  • Top Sales executive at every sales position held


Timeline

Chief Operating Officer-Founder

Solstice Recovery Center
04.2015 - 07.2021

Business Development Executive

Invenio Solutions
01.2012 - 03.2015

Chief Operating Officer

Premier Mortgage Group
05.2006 - 07.2011

Director of Sales and Marketing

Pinnacle Mortgage Group
03.2001 - 01.2006

Master of Science - Cognitive Psychology

Grand Canyon University

Bachelor of Science - Cognitive Psychology

Texas Christian University

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Erik Bugen