Erik Cisneroz
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender/Server
Hilton
Palo Alto, CA
08.2025 - 01.2026
- Provided excellent customer service, ensuring guest satisfaction and repeat business.
- Mixed cocktails while adhering to safety and sanitation standards.
- Operated POS system for efficient order processing and payment transactions.
- Collaborated with team members to maintain bar cleanliness and organization.
- Assisted in training new bartenders on menu items and operational procedures.
- Recommended drink pairings based on customer preferences and seasonal offerings.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
Aqui
Campbell, CA
04.2024 - 08.2025
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Engaged with customers to provide personalized service, fostering repeat business and loyalty.
- Collaborated with kitchen staff to coordinate timely food and beverage service during peak hours.
- Implemented efficient workflow processes that improved overall bar operation efficiency.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Delivery Driver
Weee Inc
Milpitas, CA
09.2022 - 03.2023
- Safely operated delivery vehicles to transport goods to specified locations.
- Managed and maintained accurate delivery records, ensuring on-time and secure delivery of products.
- Utilized effective communication skills to interact with customers, confirming delivery details and providing excellent service.
- Demonstrated strong organizational skills in coordinating delivery schedules and optimizing routes for efficiency.
Delivery Driver
Amazon
Milpitas, CA
01.2019 - 04.2022
- Safely and timely delivered goods to customers following designated routes.
- Maintained accurate records of deliveries and performed necessary paperwork.
- Collaborated with warehouse staff to ensure correct and on-time order fulfillment.
- Conducted routine vehicle inspections to ensure proper maintenance and safety.
- Demonstrated excellent customer service skills in interactions with clients.
Electrical Apprentice
CSI Electrical Contractor
San Jose, CA
04.2018 - 05.2018
- Learned to use various electrical tools and equipment safely and efficiently.
- Worked alongside experienced electricians to complete projects on schedule.
- Acquired knowledge of electrical systems, wiring methods, and circuitry.
- Participated in on-the-job training sessions to enhance technical skills.
Apprentice Electrician
Rosendin Electric
San Jose, CA
12.2016 - 12.2017
- Gained practical experience in reading and interpreting electrical blueprints.
- Installed lighting fixtures, switches, outlets, and other electrical components.
- Conducted routine inspections and tests to identify potential electrical hazards.
- Assisted in the installation and maintenance of electrical distribution systems.
Redwood Electric Group
Santa Clara, CA
07.2015 - 07.2015
- Assisted in the installation and maintenance of electrical systems in commercial and residential settings.
- Participated in wiring, conduit bending, and electrical panel installations.
- Collaborated with journeyman electricians to troubleshoot and resolve electrical issues.
- Followed safety protocols and ensured compliance with electrical codes.
Education
High School Diploma -
Live Oak High School
Morgan Hill, CASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Payment processing
- Hospitality service expertise
- Professional appearance
Certification
- OSHA 10
- Food Handler Certification
- ServSafe
- Forklift Certification
- Driver's License
Languages
English
Full Professional
Timeline
Bartender/Server
Hilton
08.2025 - 01.2026
Bartender
Aqui
04.2024 - 08.2025
Delivery Driver
Weee Inc
09.2022 - 03.2023
Delivery Driver
Amazon
01.2019 - 04.2022
Electrical Apprentice
CSI Electrical Contractor
04.2018 - 05.2018
Apprentice Electrician
Rosendin Electric
12.2016 - 12.2017
Redwood Electric Group
07.2015 - 07.2015
High School Diploma -
Live Oak High School