Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erik Cruz

3822 Stillview Dr, Houston ,TX

Overview

4
4
years of professional experience

Work History

Key Carrier & Customer Service Coordinator

TJ Maxx
11.2021 - Current
  • Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
  • Boosted sales performance with consistent promotion of products and services to customers during transactions.
  • Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
  • Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
  • Actively participated in loss prevention efforts, identifying potential risks and implementing countermeasures to minimize shrinkage.
  • Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
  • Accomplished multiple tasks within established timeframes.
  • Top 1% on credit sales

Fast Food Employee

Raising Cane's Chicken Fingers
03.2021 - 10.2021
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
  • Enhanced teamwork within staff, promoting collaboration and communication during busy shifts.
  • Managed cash transactions accurately while adhering to company policies regarding safe cash handling procedures.
  • Demonstrated versatility by cross-training in various positions such as cashier, cook, and drive-thru attendant.

Education

Some College (No Degree) - Business Administration

Sam Houston State University
Huntsville, TX

High School Diploma -

Heights High School
Houston, TX
05.2023

Skills

  • Store operations
  • Delegation Abilities
  • Employee Scheduling
  • Store maintenance
  • Customer Service
  • Loss prevention strategies
  • Customer Service Management
  • Cash Handling
  • Sales proficiency
  • Time Management
  • Multitasking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Key Carrier & Customer Service Coordinator

TJ Maxx
11.2021 - Current

Fast Food Employee

Raising Cane's Chicken Fingers
03.2021 - 10.2021

Some College (No Degree) - Business Administration

Sam Houston State University

High School Diploma -

Heights High School

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Erik Cruz