Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Erik Doonan

Sparks,NV

Summary

Analytical problem solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship building skills. Proficient in using independent decision making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Backup Quality Inspector/General Production

Cimpress/Vistaprint
09.2024 - Current
  • Performed frequent visual inspections to root out tolerance and compliance issues.
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction.
  • Discarded and rejected products and materials not conforming with specifications.
  • Documented findings and produced reports to aide management in assessing and correcting quality concerns.
  • Recorded defects and coordinated issue resolution with development team and functional leads.

Delivery Courier

Maestro's LLC
03.2024 - Current
  • Greeted recipients, delivered packages, parcels and acquired any proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm with no safety violations.
  • Safely loaded items into the delivery vehicle to minimize damage while in transit.
  • Navigated complex environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
  • Adapted quickly to changing circumstances in real-time situations such as weather-related delays or unexpected road hazards.
  • Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
  • Improved overall customer satisfaction rates by addressing inquiries promptly and resolving concerns in a professional manner.
  • Collaborated with team members to coordinate deliveries and optimize overall efficiency within the company.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.

Community Coordinator

MyWorkChoice
07.2022 - 03.2024
  • Built high-performing teams through effective onboarding with training and new hire documentation.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Cross-trained existing employees to maximize team performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Resolved staff member conflicts while actively listening to concerns.
  • Maintained professional, organized, and a safe environment for employees.
  • Accomplished multiple tasks within established timeframes.
  • Achieved goals by developing and executing strategic plans and performance metrics.
  • Developed detailed plans based on broad guidance and direction.

Education

High School Diploma -

Rise Academy For Adult Achievement
06.2024

Skills

  • Exceptional Leader
  • Staff Training and Development
  • Superior Communication Skills
  • Dependable and Reliable
  • Effective Team Player
  • Attention to Detail
  • Superior Organization Skills
  • Cheerful and Energetic

Additional Information

I am the proud owner of a small successful soap business.
https://elementalsuds.com/

Timeline

Backup Quality Inspector/General Production

Cimpress/Vistaprint
09.2024 - Current

Delivery Courier

Maestro's LLC
03.2024 - Current

Community Coordinator

MyWorkChoice
07.2022 - 03.2024

High School Diploma -

Rise Academy For Adult Achievement

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