Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Bartender
Fogo de Chao
01.2024 - Current
Served high customer volumes during special events, nights, and weekends.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
P.F. Chang's
08.2023 - 07.2024
Greeting tables that are sat in my section, as well as any quests that sit at the bar
Taking down drink and food order, and ensuring the kitchen receives the food orders
Making drinks for my guests, as well as any drink tickets that come through to the bar for other tables
Maintaining an accurate tab for each guest I have
Keeping conversation, entertaining guests, and ensuring they have a pleasant experience
Giving the proper check to the guest at the appropriate time
Ensuring payment is received for each guests tab
Shift Leader
Chick-fil-A Restaurants
12.2022 - 07.2023
Ensuring speed of service time is at standard
Ensuring food safety, and food quality standards are upheld
Ensuring team morale, and a healthy work environment is maintained
Assisting stations that are falling behind/are understaffed
Training new team members on each station, and making sure they are cross-trained to as many stations as possible
Keeping day to day food waste low
Ensuring labor percentage is within acceptable standard
Overseeing the entire raw chicken section, making sure that it is well maintained, we rotate chicken properly, and to keep raw chicken waste as low as possible
Due to strategies that I created and implemented, I was able to take raw waste down hundreds of dollars a week, significantly reducing food cost
Help other leads with their assigned sections since I've already implemented a working strategy within my own
Team Member
Cabo Fresh California Mexican Grill
04.2022 - 11.2022
Keeping a good level of cleanliness on the line, assisting customers and preparing their orders, as well as preparing some backups for specific food items we use on the line
Since I started working at Cabo I've taken every opportunity to learn to do more, expand my skillset, and overall help as much as I physically can when I'm in
I definitely consider myself one of the anchors in the front of the house who can rotate in and out to help where needed
I've gone beyond the job description to learn how to cook specific options usually left to the person on Grill, so that I can help lighten their workload, and expand the skillset I currently have
Sales Associate
DICK'S Sporting Goods
08.2020 - 01.2022
Maintaining a good level of organization on the sales floor, and recovering it as needed
Maintaining a friendly and welcoming atmosphere as I help the customers find what they need
Explaining the differences between certain products, this mainly came into play selling bigger ticket items (i.e
Bikes, Cardio equipment, Bows, etc
Setting up a Delivery and Assembly for customers ordering equipment such as treadmills, or basketball hoops through a third party company
Though I was originally hired as a sales associate for team sports, I'm also trained to work behind the register, as well as in Bikes and Fitness, and archery
Typically I've been working within the bikes and fitness section, and mainly build bikes and sell them after explaining the benefits of a certain bike, and answering any questions that may arise about the bikes, or cardio equipment
Floor Technician
Retro Fitness
08.2018 - 08.2019
Making sure all the gym equipment remained usable, and closing off equipment that was faulty
Maintaining a good level of cleanliness around the gym
Making sure people enjoyed being at the gym, giving them a helping hand and directing them to people who were able to handle any problems that arose
Camp Counselor
Future Stars Summer Camp
06.2017 - 08.2019
Watching over a group of 20-30 kids, depending on the week with roughly one to two other counselors in the group
Making sure we did enjoyable activities that made everyone feel included, and made sure everyone had a good time overall
Watching over the waterslides we set up after lunch, which every kid went to at different time slots
I got to work with a lot of people from many different backgrounds while I was here, and made a lot of friends with other counselors, which overall improved our cohesiveness at work