Erik Ellis
RALEIGH,NC
Summary
a Hard working dependable individual with a strong willingness to work and learn with an exceptional customer service rep
Overview
3
3
years of professional experience
Work History
Assistant Groundskeeper
David Blackburn
Raleigh, NC
01.2021 - 09.2021
- Removed trash and debris from grounds and placed in waste receptacles.
- Cleared grounds by raking leaves and removing downed tree branches.
- Pruned trees and trimmed bushes and hedges to keep grounds neat, inviting and to improve visibility and shapes.
- Applied weed and pest control chemicals to protect customer lawns.
- Used heavy equipment, mowers and trimmers safely to prevent accidents.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
- Evaluated and preventatively maintained facility HVAC, electrical and plumbing systems.
- Used shears, pruners and chainsaws to prune hedges, trees and shrubs.
- Checked machinery and performed routine maintenance to prevent malfunction.
- Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
- Operated hand and power tools to complete repairs.
- Kept interior and exterior of buildings clean, safe and welcoming.
- Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.
- Responded quickly to service calls, including replacing filters, smoke alarms and locks to ensure safety and well being of tenants.
- Used rulers and micrometers to inspect parts and determine dimension requirements.
- Assisted with installing and maintaining electrical and power systems during remodeling projects.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
Stocker Associate
Food Lion
Zebulon, NC
09.2021 - 06.2022
- Maintained merchandise presentation by stocking and rotating merchandise.
- Acknowledged customers, identified needs and assisted with purchasing decisions to deliver exceptional service.
- Lifted materials of varied weights on regular basis.
- Assisted customers by locating items and retrieving requested products to drive satisfaction.
- Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Palletized merchandise for easy movement to sales floor locations.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Perishable Associate (Dairy)
Food Lion
Sanford, NC
06.2022 - 05.2023
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Lifted materials of varied weights on regular basis.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Greeted customers and retrieved requested products to drive satisfaction.
- Faced products on shelves and displays to meet company policies.
- Replenished items to maintain stock availability.
- Stocked merchandise by UPC codes and read labels to match.
- Broke down and discarded empty packaging and boxes after stocking products.
- Inspected items received for damage or other issues.
- Moved items from central storage room to shelves for customer purchase.
- Communicated with customers to answer questions.
Lawn Technician
Turf Masters Lawn Care
RALEIGH, NC
05.2023 - Current
- Developed strong customer relationships to encourage repeat business.
- Communicated with customers via phone or email to inform estimated arrival times 24 hours prior.
- Answered any customer questions or concerns in person or by phone.
- Operate company vehicle in a defensive and safe manner.
- Applied product to customer's lawn with the use of spreader or spray hose while in proper PPE.
- Processed invoice payments and recorded information in account database.
- Keeping company vehicle was well stocked with product and ensuring all tools are in working order.
Education
High School Diploma -
Corinth Holders High School
6875 Applewhite Rd, Wendell, NC 2759104.2020
Skills
- Merchandise stocking
- Blocking
- Stockroom procedures
- Heavy lifting
- Merchandise restock
- Able to lift up to 120 pounds
- Safety-oriented
- Hand tools proficiency
- Safe handling of pesticides
- Facility maintenance and repair
- Using hand tools
- Monitoring health of plants
- Repairs and maintenance
- Driving company vehicle
- Customer Service
- Clean Driving Record
- Valid Driver's License
- PPE Use
- Chemical Applications
- Weather Tolerance
- Jobsite Safety
- Weeding and Edging
- Physically Fit
Timeline
Lawn Technician
Turf Masters Lawn Care
05.2023 - Current
Perishable Associate (Dairy)
Food Lion
06.2022 - 05.2023
Stocker Associate
Food Lion
09.2021 - 06.2022
Assistant Groundskeeper
David Blackburn
01.2021 - 09.2021
High School Diploma -
Corinth Holders High School