Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Garcia

Arlington

Summary

Dynamic and results-driven professional with a proven track record at Walmart as a Team Lead, excelling in customer service and team development. Recognized for enhancing team performance through effective coaching and fostering a collaborative environment. Skilled in multitasking and problem resolution, ensuring exceptional customer experiences and operational efficiency.

Overview

2
2
years of professional experience

Work History

Team Lead

Walmart
10.2022 - 12.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Coordinator

Pluckers
01.2024 - 09.2024
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Venture High School
Arlington, TX

Skills

  • Multitasking and organization
  • Customer service
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Calm under pressure
  • Active listening
  • Problem resolution
  • Verbal communication
  • Excellent communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Coordinator

Pluckers
01.2024 - 09.2024

Team Lead

Walmart
10.2022 - 12.2023

Venture High School

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