Erik Fischer
Hospitality
Davenport,FL
Summary
Dedicated professional with extensive experience at Walt Disney World Company, excelling in customer service and facilities maintenance. Proven ability to enhance guest satisfaction through effective problem-solving and attention to detail. Skilled in cleaning and sanitizing, ensuring a pristine environment while managing multiple tasks efficiently. Responsible and dependable team player committed to excellence.
Overview
1
1
Language
28
28
years of professional experience
Work History
Custodian
Walt Disney World Company
04.2018 - Current
- Clean and maintain the restrooms in my assigned area of the resort. Maintaining includes, keeping the paper products at a par level. I also cleaned the surrounding areas as needed.
Concierge
Walt Disney World Company
04.1998 - 04.2018
In this role, I assisted guests with their arrival to the resort. I checked the guests in to their accommodations, I issued the guest’s the I formation needed to have an informed and enjoyable experience. I also booked dining reservations (including dinner shows) , I also helped retrieve the Tickets for dinner shows. I also helped guest’s purchase their tickets to the theme parks . I also provided other information that the guests requested.
Education
Associate of Applied Science - Hospitality And Tourism Management
Valencia College
Orlando, FL06.2005
High School Diploma - General Education
Bloomingdale Senior High School
Valrico, FL06.1990
Skills
Cleaning and sanitizing
Safe chemical disposal
Inventory management
Waste disposal
Work independently
Responsible and dependable
Facilities maintenance
Facility maintenance
Cleaning expertise
Customer service
Attention to detail
Accomplishments
While at Valencia College, I achieved two honors: 2002- Dean’s List, 2004- President’s List
Additional Information
Even though I’ve been in custodial , I really need a front desk position. My true passion lies on the front desk of a resort or hotel.
Timeline
Custodian
Walt Disney World Company
04.2018 - Current
Concierge
Walt Disney World Company
04.1998 - 04.2018
Associate of Applied Science - Hospitality And Tourism Management
Valencia College
High School Diploma - General Education
Bloomingdale Senior High School