Erik Gonzalez
Corona,CA
Summary
Consistently fostered strong relationships with colleagues and management across various roles. Demonstrated reliability through punctuality and commitment to excellence. Proactively sought opportunities for personal and professional growth. Contributed to team success by providing unwavering support and collaboration.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Associate
Target Optical
Murrieta, CA
05.2025 - Current
- Welcomed patients upon arrival, ensuring a positive first impression.
- Facilitated patient check-in processes for eye examinations.
- Assisted patients in navigating the process of obtaining glasses or contacts. Clarified available insurance benefits for patients.
- Assisted walk-in customers by addressing inquiries and providing support for adjustments and repairs.
- Conducted pre-testing procedures for eye examinations to ensure accurate assessments.
- Executed insurance verification processes by contacting and messaging patients to confirm appointments.
- Checked incoming glasses from labs for prescription accuracy and damage. Assisted patients in picking up their glasses promptly. Maintained organized records of glasses received and distributed.
- Managed incoming phone calls and scheduled appointments to facilitate efficient communication. Provided assistance with general inquiries to enhance customer satisfaction. Supported team operations by addressing client needs promptly.
Warehouse worker/Back Up Trainer
Target
Riverside, CA
08.2023 - 05.2024
- Facilitated training sessions for new team members on equipment operation and warehouse procedures.
- Ensured safe operation of equipment to minimize risk and maintain workplace safety standards.
- Facilitated real-time communication via radio during shifts to ensure task completion.
- Collaborated with team members to ensure daily goal achievement.
Care Coordinator
Newport Academy Health care
Orange, CA
01.2019 - 07.2022
- Provided critical support to clients during crisis moments.
- Facilitated client transportation to various groups and activities.
- Compiled comprehensive reports detailing client activities and interactions.
- Ensured cleanliness and presentation of house to uphold high standards.
- Ensured client safety and well-being throughout each shift.
- Facilitated client support during treatment processes.
Mailroom Clerk
IST Management Services
Irvine, CA
10.2018 - 01.2019
- Organized and categorized incoming mail for efficient distribution.
- Assisted customers with inquiries via phone and in-person interactions. Provided support to resolve issues and enhance customer satisfaction. Facilitated communication between customers and service teams.
- Organized and executed delivery preparations for all campus members.
- Executed timely delivery of mail and packages to cubicles and offices.
Cashier/barista
DisneyLand
Anaheim, CA
05.2015 - 10.2018
- Delivered exceptional customer service to enhance client satisfaction.
- Executed precise drink preparation techniques to ensure quality and consistency.
- Ensured delivery of exceptional Disney experiences for all guests.
- Processed customer transactions efficiently and accurately. Assisted customers with inquiries and product selections. Maintained cleanliness and organization of checkout area.
- Assisted customers with beverage selection and preparation. Maintained cleanliness and organization of work area. Supported team members in achieving daily sales goals.
- Facilitated inventory management processes to ensure optimal stock levels.
VALET DRIVER
FAIRMONT HOTEL AND RESORTS
Santa Monica, CA
02.2013 - 05.2015
- Assisted guests with parking and retrieving vehicles. Supported smooth operations of valet services. Maintained cleanliness and organization of parking area.
- Assisted guests with luggage and provided warm greetings upon arrival.
- Facilitated prompt vehicle retrieval for guests to enhance service efficiency.
Overnight Cleaning crew
Fresh & easy
Moreno Valley, CA
08.2011 - 08.2013
- Executed thorough cleaning of equipment in all conveyor areas designated for produce sorting.
- Utilized high-pressure water gun to clean surfaces effectively. Assisted in squeegeeing grounds to maintain dry floors at shift's end.
- Sanitized and maintained cleanliness of contaminated areas.
Order Picker
ORDER PICKER, LINEAGE LOGISTICS
Riverside, CA
08.2013 - 02.2014
- Coordinated arrangement of frozen products to ensure timely and accurate shipment to stores.
- Organized and optimized inventory processes for fifty trucks, supporting logistics operations for key accounts like Walmart and Sam's Club.
- Streamlined teamwork within a group of 65 individuals to achieve daily processing of 115,000 cases.
Education
High school diploma - undefined
Val Verde High School
Perris, CASkills
- Client support
- Electric pallet jack operation
- Barista experience
- Valet billing
- Retail cashier
- Cash management
- Collaboration skills
- Adaptability
- Collaborative and reliable
- Highly organized
- Professional demeanor
- Work authorization in the US
- Sales management
- Warehouse operations
- Data entry
Certification
Driver's License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Target Optical
05.2025 - Current
Warehouse worker/Back Up Trainer
Target
08.2023 - 05.2024
Care Coordinator
Newport Academy Health care
01.2019 - 07.2022
Mailroom Clerk
IST Management Services
10.2018 - 01.2019
Cashier/barista
DisneyLand
05.2015 - 10.2018
Order Picker
ORDER PICKER, LINEAGE LOGISTICS
08.2013 - 02.2014
VALET DRIVER
FAIRMONT HOTEL AND RESORTS
02.2013 - 05.2015
Overnight Cleaning crew
Fresh & easy
08.2011 - 08.2013
High school diploma - undefined
Val Verde High School