Erik Hall
Orlando,FL
Summary
Experienced Marketing Specialist keeps up with tight deadlines and high-value customers. Successful at working with diverse teams to develop comprehensive approaches to marketing plans. Intelligent and insightful professional.
Talented Marketing Specialist leveraging many years of marketing experience. Focused on developing successful campaigns and product marketing plans that satisfy clients and meet demanding objectives. First-rate attention to detail and creative mindset.
Overview
6
6
years of professional experience
Work History
Sales Activation Specialist
Spectrum
Orlando, FL
07.2021 - 07.2024
- Performed quality assurance checks on all activated products prior to release into the marketplace.
- Coordinated with sales teams to ensure smooth customer onboarding experience during product activations.
- Created detailed reports summarizing customer feedback, usage statistics, and other relevant data.
- Maintained accurate records of customer feedback to ensure satisfaction with product activation process.
- Developed effective communication methods for communicating updates about product activations.
- Ensured compliance with all applicable laws and regulations regarding product activations.
- Established relationships with vendors in order to secure discounts on products used during activations.
- Assisted customers with troubleshooting technical issues related to product activation.
- Monitored customer usage data to assess effectiveness of product activation strategies.
- Analyzed existing processes and procedures related to activating products in order to recommend improvements.
- Collaborated with marketing team to create promotional materials for product activations.
Medical Account Specialist
MTM Transportation
Orlando, FL
02.2018 - 02.2022
- Collaborated with other departments to resolve problems related to customer accounts.
- Maintained accurate records of all client interactions using CRM software.
- Resolved any discrepancies between vendor invoices and purchase orders quickly and efficiently.
- Provided exceptional customer service by responding promptly to phone calls and emails from customers.
- Performed research on various accounting topics in order to stay up-to-date with industry trends.
Education
Some College (No Degree) - Business Administration And Management
Norfolk State University
Norfolk, VASkills
- Campaign Management
- Customer Segmentation
- CRM Software
- Brand Awareness
- Customer Engagement
- Product Launches
- Client Relationship Management
- Database Management
- Data Collection
- Vendor Relationship Management
- Communications management
- Project Management
Timeline
Sales Activation Specialist
Spectrum
07.2021 - 07.2024
Medical Account Specialist
MTM Transportation
02.2018 - 02.2022
Some College (No Degree) - Business Administration And Management
Norfolk State University