Erik Harris
Phoenix,AZ
Summary
Experienced professional leader adept at creating strategic sales plans and driving revenue growth. Proven ability to manage and develop high-performing teams, fostering culture of collaboration and results. Recognized for adaptability and reliability in dynamic environments, leveraging negotiation and client relationship management skills.
Overview
22
22
years of professional experience
Work History
Senior Sales Manager
Farmers Insurance
02.2023 - Current
- Sell insurance products to inbound callers, gather data, generate quotes, and bind business
- Provide exceptional customer service, build strong relationships, and educate customers on coverages and cost
- Qualify customers for cross-selling and upselling opportunities
- Navigate multiple computer systems while interacting with customers
Senior Loan Originator
Amerisave Mortgage
02.2021 - 01.2023
- Detailed-oriented and personable loan officer with a year and a half in the banking industry
- Excellent communication skills with proficiency in handling customers’ personal and financial data and ensuring a smoother transaction
Long Term Disability Claim Manager
Prudential Financial
02.2020 - 01.2021
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Reviewed claims and extracted information for processing
- Conducted investigations and gathered supporting documentation on claims
Sales Associate
State Farm Insurance
01.2018 - 01.2019
- Participant of the Agency Training Program and Preferred Bank Specialist
- I create and implement effective marketing strategies to sell new insurance contracts while maintaining multiple accounts
Operations Manager
Sam's Club
01.2003 - 01.2018
- Assumed various management positions in Front-End Operations, Fresh Management, Merchandise Operations, and Membership/Marketing over years.
- Boosted club earnings from 62 million to 78 million.
- Improved membership base from 22k to 27k in 2 years leading to #1 increase in Arizona Region
- Oversaw scheduling for a team of more than 40 associates.
- Recruited, hired and trained for 6 departments while leading and mentoring a team of 20+ associates in a 100-million-dollar profit club
- Elevated sales performance by 9% within one year using expertise in ordering and merchandising.
- Boosted yearly gross membership sales by 1.8% in 2014.
- Increased elite membership base from 18% to 39% within 18 months.
- Spearheaded multiple renovations across various sites.
- Executed and supervised numerous organizational fundraising initiatives.
- Engaged with the local community to drive business memberships.
- Awarded Manager of the Year for exceptional performance in Chicago market.
Education
Bachelors - Kinesiology
Western Illinois University
Macomb, IL06.2007
Skills
- Operations/ P&L Experience
- Strategic Planning
- Mentoring and Coaching
- Marketing Strategies
- Property and Casualty License
- Loan Officer License (26 states)
- Performance Tracking and Evaluations
- Negotiation Expertise
- Sales
- Project Management
- Customer Service
- Conflict Resolution and Problem Solving
Hobbies and Interests
- Coaching youth sports
- Organizing give back events
Timeline
Senior Sales Manager
Farmers Insurance
02.2023 - Current
Senior Loan Originator
Amerisave Mortgage
02.2021 - 01.2023
Long Term Disability Claim Manager
Prudential Financial
02.2020 - 01.2021
Sales Associate
State Farm Insurance
01.2018 - 01.2019
Operations Manager
Sam's Club
01.2003 - 01.2018
Bachelors - Kinesiology
Western Illinois University
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