Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Erik Horman

Fond Du Lac,WI

Summary

As a recent college graduate with years of experience in many different fields of work, I am a results-oriented professional known for memorization, and hard work. Proficient with people skills and committed to exceeding expectations. Known for my positive work ethic, I am eager to contribute my expertise and grow my experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender/Server

Top Shelf Bar & Grille
Fond Du Lac, WI
04.2021 - 11.2023
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Processed payments accurately and efficiently with POS system.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Assisted in setting up the bar for service shift.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.

Outside Yard Team Member

Menards
Fond Du Lac, WI
05.2020 - 08.2021
  • Advised customers on plant, flower or shrubbery care.
  • Packed orders according to tickets and material packing guidelines.
  • Provided assistance to other team members when needed.
  • Inspected incoming shipments for damages or defects.
  • Loaded and unloaded trucks with pallets of merchandise.
  • Assisted customers with loading purchased items into their vehicles.
  • Organized shelving units within the yard area to maximize efficiency of space usage.
  • Greeted customers and answered inquiries regarding product availability.

Front Desk/Teacher's Assistant

Boys and Girls Club
Fond Du Lac, WI
08.2019 - 02.2020
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Resolved student problems requiring management-level de-escalation.
  • Provided guidance on developing programs that are age-appropriate and culturally relevant.
  • Advised program staff on best practices related to working with children of various ages and backgrounds.
  • Supervised recreational activities to ensure a safe and positive environment for participants.

Education

BBA - Sports and Recreation Management

Marian University
Fond Du Lac, WI
05-2023

High School Diploma -

Appleton North Highschool
Appleton, WI
05-2018

Skills

  • Beverage Preparation
  • Food Service
  • Health Codes Compliance
  • Basic Accounting
  • Payment Processing
  • Menu Memorization
  • Suggestive Selling
  • Excellent Judgment
  • Inventory
  • Team Training and Development
  • Handling Difficult Customers
  • New Hire Training
  • Engaging Personality
  • Outstanding Customer Service

Affiliations

  • Collegiate Lacrosse (2018-2023)
  • Collegiate Soccer (2020)
  • Collegiate Golf (2023)

Accomplishments

  • Lacrosse Team Captain (2022-2023)
  • Organized many team meetings (2022-2023)

Certification

  • Bartending license
  • Forklift certification

References

References available upon request.

Timeline

Bartender/Server

Top Shelf Bar & Grille
04.2021 - 11.2023

Outside Yard Team Member

Menards
05.2020 - 08.2021

Front Desk/Teacher's Assistant

Boys and Girls Club
08.2019 - 02.2020

BBA - Sports and Recreation Management

Marian University

High School Diploma -

Appleton North Highschool

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Erik Horman