Erik Knutson
Lino Lakes,Minnesota
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
6
6
years of professional experience
Work History
Operations Manager
College Hunks Hauling Junk & Moving
11.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Mover Crew Captain
College Hunks Hauling Junk & Moving
05.2022 - 08.2022
- Lead and motivated teams of 2-6 people to meet and exceed operational goals
- Built strong relationships with customers through effective communication and problem-solving skills
- Safely maneuvered large cargo trucks
Pizza Delivery Driver
Pizza T
04.2019 - 06.2021
- Ensured timely deliveries and maintained customer satisfaction, demonstrating strong time management and organizational skills
- Managed Financial transactions accurately, showcasing strong attention to detail and integrity
- Maximize productivity by effectively utilizing downtime, contributing to store cleanliness, organization, and customer readiness
Education
Bachelor of Arts(BA) - Business administration
University of Minnesota Duluth
05.2024
Skills
- Teamwork and collaboration
- Conflict Resolution
- Organization skills
- Customer Service
- Excellent people skills
Accomplishments
- Promoted to operations manager after 2 years with the company.
Graduated with Departmental Honors
One of the top two entrepreneurship students in the spring 2024 graduating class
Timeline
Operations Manager
College Hunks Hauling Junk & Moving
11.2024 - Current
Mover Crew Captain
College Hunks Hauling Junk & Moving
05.2022 - 08.2022
Pizza Delivery Driver
Pizza T
04.2019 - 06.2021
Bachelor of Arts(BA) - Business administration
University of Minnesota Duluth
Similar Profiles
Deedee LaneDeedee Lane
Owner at Laniac Corp Dba College Hunks Hauling Junk/MovingOwner at Laniac Corp Dba College Hunks Hauling Junk/Moving
Brayden BlauwBrayden Blauw
Operations Manager at College Hunks Hauling Junk & MovingOperations Manager at College Hunks Hauling Junk & Moving
Ryan DempseyRyan Dempsey
Business Development Manager at College Hunks Hauling Junk & MovingBusiness Development Manager at College Hunks Hauling Junk & Moving