Erik Kolda
Appleton,WI
Summary
With a proven track record at Salelytics, I excel in strategic planning and data analysis, enhancing sales operations and revenue. My leadership in sales and adeptness in Microsoft Excel have significantly improved decision-making and operational efficiency. Known for fostering strong client relationships and team productivity, I consistently exceed performance goals.
Overview
13
13
years of professional experience
Work History
Sales Planning Analyst
Salelytics - CPG
05.2020 - Current
- Provided timely reports on key performance indicators, enabling informed decision-making by senior leadership.
- Developed successful sales strategies with a focus on data analysis and forecasting.
- Optimized pricing strategies based on thorough market research and competitor benchmarking.
- Conducted regular reviews of account performance, taking proactive measures to prevent potential issues or lapses in service quality.
- Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior leadership.
- Developed tools and processes to help improve operational efficiency and enhance sales team productivity.
Sales Manager
Salelytics - CPG
06.2017 - 05.2020
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Client Support Specialist
Salelytics - CPG
05.2015 - 06.2017
- Actively participated in weekly team meetings, contributing valuable insights from direct client feedback.
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
- Contributed to team success by sharing best practices and collaborating on challenging cases with colleagues.
- Provided comprehensive training to new team members, ensuring high level of service quality and knowledge across team.
- Sought ways to improve processes and services provided.
Order Fulfillment Specialist
Salelytics - CPG
10.2012 - 05.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Managed high-priority orders with exceptional attention to detail, ensuring that all requirements were met in a timely manner while maintaining excellent communication with stakeholders involved.
- Supported cross-functional initiatives, working closely with other departments to address order-related issues and ensure a seamless customer experience.
- Provided exceptional customer service by quickly addressing concerns or inquiries related to orders, maintaining a high level of professionalism throughout all interactions.
- Coordinated with sales representatives to address any special requests or modifications to orders, ensuring customer satisfaction at every stage of the process.
Americorps VISTA
Greater Fox Cities Area Habitat For Humanity
11.2011 - 10.2012
- Successfully designed and implemented an effective sales tracking and inventory management relational database.
- Documented business procedures and developed training manuals for volunteers and staff.
- Coordinated donations to allow for efficient donation intake scheduling.
- Researched other similar business models to identify successful procedures to integrate into existing model.
- Collected and analyzed data for various facets of the organization to allow for well-informed timely decisions.
Education
Bachelor of Science - Environmental Studies
University of Wisconsin, Oshkosh
Oshkosh, WI01-2011
Associate of Science - General Studies
University of Wisconsin Fox Valley
Menasha, WI12-2005
Associate of Applied Science - Computer And Information Systems
Fox Valley Technical College
Appleton, WI05-2001
Skills
- Microsoft Excel
- Sales operations
- Pricing strategy
- Customer segmentation
- Data analysis
- Strategic planning
- Sales reporting
- Tool development
Accomplishments
- Colgate CDO Excellence Award 2020
- President's Club Winner - Salelytics 2018
- Graduated Cum Laude from the University of Wisconsin Oshkosh
- Received Environmental Studies Academic Excellence Award - 2010
Timeline
Sales Planning Analyst
Salelytics - CPG
05.2020 - Current
Sales Manager
Salelytics - CPG
06.2017 - 05.2020
Client Support Specialist
Salelytics - CPG
05.2015 - 06.2017
Order Fulfillment Specialist
Salelytics - CPG
10.2012 - 05.2015
Americorps VISTA
Greater Fox Cities Area Habitat For Humanity
11.2011 - 10.2012
Bachelor of Science - Environmental Studies
University of Wisconsin, Oshkosh
Associate of Science - General Studies
University of Wisconsin Fox Valley
Associate of Applied Science - Computer And Information Systems
Fox Valley Technical College
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