Sierra Jablonski
Cape Coral,FL
Summary
Results-driven planning professional with robust background in strategic analysis and project management. Adept at driving process improvements and delivering actionable insights. Known for strong collaboration skills and commitment to achieving team goals, adapting flexibly to evolving business needs.
Overview
10
10
years of professional experience
Work History
Sales and Operations Planning Analyst
Storm Smart
12.2024 - Current
- Developed comprehensive sales, inventory, and operational planning tool, providing valuable insights for executive leadership.
- Collaborated with cross-functional teams to develop and implement strategic initiatives aligned with organizational goals.
- Increased forecast reliability by continuously monitoring plan adherence against actual results, refining methodologies as needed based on performance outcomes.
Strategic Project Manager
Storm Smart
01.2024 - 12.2024
- Leveraged analytical tools to identify trends, opportunities, and threats within the industry landscape to achieve geographic growth.
- Ensured timely delivery of key milestones by creating detailed project schedules and employing rigorous tracking mechanisms.
- Championed cross-functional collaboration among teams to ensure seamless execution of new location launch.
Wholesale Customer Experience Manager
Storm Smart
01.2022 - 01.2024
- Developed new sales platform, CRM, and ERP systems with all necessary information for internal and customer use.
- Created documentation of department SOP’s and continuously updated for accuracy.
- Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
Wholesale Consultant
Storm Smart
02.2021 - 01.2022
- Conducted an audit on accounts with staff, management, and accounting team to better understand needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions.
- Continue Wholesale Coordinator responsibilities
System Implementation Specialist
A-Tech Exteriors
01.2021 - 05.2021
- Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
- Streamlined implementation processes by effectively collaborating with cross-functional teams and project stakeholders.
Wholesale Coordinator
Storm Smart
08.2018 - 01.2021
- Participated in continuous improvement initiatives to identify opportunities for enhancing wholesale coordination procedures – contributing towards increased operational efficiency of 2x.
- Enhanced customer satisfaction by providing timely and accurate order processing for all clients.
- Provided exceptional support to both internal teams and external customers by promptly addressing inquiries related to orders, deliveries, or account statuses.
Permit Technician
Storm Smart
09.2017 - 08.2018
- Improved permit processing efficiency by streamlining application procedures and documentation requirements.
Administrative Assistant
ECI Site Construction Management
05.2016 - 09.2017
- Ensured accurate record-keeping with diligent data entry and database management for vital company information including RFI’s, invoices, work orders, purchase orders, and pay applications.
- Delivered excellent customer service through prompt responses to client and subcontractor inquiries, addressing concerns effectively, and building strong relationships.
Training Director
Chick-fil-A
04.2015 - 05.2016
- Created and trained new team members in correct procedures and customer service methods.
Education
MBA - Business Adminstration
Florida Gulf Coast University
Fort Myers, FL12-2021
Bachelor of Science - Business Adminstration
Metropolitan State University of Denver
Denver, CO05-2018
Skills
- Strategic planning
- Project management
- Cross-functional collaboration
- Customer relationship management
- Process improvement
- Capacity planning
- Analytical reporting
- Microsoft Excel
Accomplishments
- Achieved cross functional cohesion by assisting in introducing Acumatica and Paradigm for sales, manufacturing, accounting, and project management.
- Achieved efficient forecasting by introducing Sales and Operational Planning for operational strategy.
Timeline
Sales and Operations Planning Analyst
Storm Smart
12.2024 - Current
Strategic Project Manager
Storm Smart
01.2024 - 12.2024
Wholesale Customer Experience Manager
Storm Smart
01.2022 - 01.2024
Wholesale Consultant
Storm Smart
02.2021 - 01.2022
System Implementation Specialist
A-Tech Exteriors
01.2021 - 05.2021
Wholesale Coordinator
Storm Smart
08.2018 - 01.2021
Permit Technician
Storm Smart
09.2017 - 08.2018
Administrative Assistant
ECI Site Construction Management
05.2016 - 09.2017
Training Director
Chick-fil-A
04.2015 - 05.2016
MBA - Business Adminstration
Florida Gulf Coast University
Bachelor of Science - Business Adminstration
Metropolitan State University of Denver
Similar Profiles
Linda HardimanLinda Hardiman
Assistant Manager at Storm SmartAssistant Manager at Storm Smart
Duane HouartDuane Houart
Master Shutter Installer at Storm SmartMaster Shutter Installer at Storm Smart
Brooke CaprinoBrooke Caprino
Marketing Assistant at Storm SmartMarketing Assistant at Storm Smart
Gilmarie MartellGilmarie Martell
Customer Service Representative at Florida Heart AssociatesCustomer Service Representative at Florida Heart Associates
Anna FastenauAnna Fastenau
Registered Nurse Counselor at Community Pregnancy ClinicsRegistered Nurse Counselor at Community Pregnancy Clinics