Erik Manjack
Summary
Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
5
5
years of professional experience
Work History
Internet Sales Manager/ Sales Professional
Family Powersports Alamo
SANANTONIO
02.2024 - Current
- Managed online sales strategies for motorsports products and accessories.
- Collaborated with marketing team to develop targeted digital promotional campaigns, increasing audience engagement.
- Analyzed customer data to identify buying trends and inform sales tactics, resulting in improved conversion rates.
- Trained staff on using e-commerce platforms and tools effectively.
- Monitored inventory levels and coordinated with suppliers for timely restocking.
- Responded to customer inquiries promptly through digital communication channels.
- Implemented user feedback to optimize online shopping experience, enhancing customer satisfaction.
- Integrated third-party applications into the company's websites such as CRM software or analytics tools.
- Monitored industry trends to stay ahead of competition in the digital space.
- Developed and implemented strategies for increasing internet sales volume.
- Worked with off-site locations to find desired items for customers.
- Identified opportunities for improvement in website design and usability.
- Created reports on website performance metrics such as page views, unique visitors and conversion rates.
- Negotiated product sales and trade-in deals for maximum profit.
BMW Client Advisor
Principle BMW Of San Antonio
San Antonio
06.2021 - 01.2024
- Assisted clients in selecting and purchasing BMW vehicles.
- Provided product knowledge on BMW features and technologies.
- Conducted vehicle demonstrations to highlight performance and safety.
- Managed client relationships to ensure satisfaction and loyalty.
- Collaborated with the service department for seamless vehicle delivery.
- Addressed client inquiries regarding financing options and warranties.
- Attended training sessions to stay updated on new models and promotions.
- Developed personalized follow-up strategies to maintain ongoing client engagement.
- Greeted customers and provided product knowledge.
- Informed customers about current promotions or special offers available from BMW dealerships.
- Performed administrative tasks such as filing documents, entering data into system.
- Attended training sessions to stay up-to-date on BMW products and services.
- Conducted test drives of vehicles to demonstrate features.
- Coordinated delivery of purchased vehicles directly to customer's home or office address.
Education
John B Alexander
Laredo, TXSkills
- CRM software integration
- Online sales optimization
- Client relationship management
- Product knowledge
- Negotiation tactics
- Problem solving
- Effective communication
- Team training
- Performance reporting
- Verbal and written communication
- Performance management
- Training and development
- Excellent communication skills
- Sales tracking
- Motivational skills
- Exceptional multi-tasker
References
References available upon request.
Timeline
Internet Sales Manager/ Sales Professional
Family Powersports Alamo
02.2024 - Current
BMW Client Advisor
Principle BMW Of San Antonio
06.2021 - 01.2024
John B Alexander