ERIK RASMUSSEN
Premier Hospitality
Las Vegas,NV
1
Certification
30
years of professional experience
Results-driven Director of Operations with over 20 years in multi-unit hospitality management. Led operational improvements that enhanced profit margins and guest satisfaction while managing P&L for high-volume venues. Developed technology and training initiatives that lowered costs and elevated service quality. Focused on fostering business growth through strategic planning and operational efficiency.
Work History
Multi-Unit General Manager
2 Years 2 Months- Direct operations for multiple hospitality properties, managing P&L, staffing, inventory, and regulatory compliance. Enhanced inventory controls and optimized scheduling to reduce food and labour costs while improving margins. Introduced targeted training programs and deployed POS/operations technology (Toast, Clover) to elevate service consistency and guest satisfaction. Analyzed sales and market trends to refine forecasting, budgeting, and staffing during peak periods.
- Improved profit margins through effective vendor negotiations.
- Increased guest satisfaction scores via comprehensive training initiatives.
- Streamlined operations with advanced technology implementation.
Restaurant Manager
1 Year 1 Month- Oversaw front-of-house operations and event execution for a restaurant and 350-capacity event center. Hired, trained, and mentored servers, bartenders, and event staff while implementing shift scheduling and cross-training strategies to reduce overtime and enhance service. Streamlined event workflows and upselling training, increasing event revenue by 20% and average check by 10%. Addressed guest issues swiftly to uphold brand reputation and ensured daily operations met or exceeded sales targets.
- Hired and developed a high-performing team to enhance service quality.
- Cut overtime significantly through effective scheduling and cross-training.
- Boosted event revenue by 20% through targeted upselling initiatives.
- Maintained consistent operational standards to achieve sales targets.
A/V Specialist
26 Years 5 Months- Configured and operated sound, lighting, and AV systems for shows, weddings, and corporate events. Oversaw equipment maintenance and inventory management while providing on-site technical support. Conducted venue assessments and collaborated with clients and vendors to develop technical plans, ensuring high-quality performance and timely event execution.
- Ensured flawless operation of AV equipment during diverse events.
- Coordinated with multiple stakeholders to align technical requirements.
- Maintained comprehensive inventory of all audio-visual equipment.
Managing Partner
16 Years 9 Months- Directed a portfolio of 18 high-volume bars and restaurants across the United States, achieving average annual sales exceeding $5M per location. Oversaw strategic planning, P&L management, marketing initiatives, and staff performance. Drove operational improvements to enhance traffic and profitability, while conducting regular performance reviews and leadership development to reinforce management capabilities.
- Enhanced marketing strategies, resulting in increased customer engagement.
- Implemented training programs that improved staff productivity and retention.
- Achieved revenue growth through targeted operational initiatives.
Owner
22 Years 11 Months- Delivered consulting services to hospitality clients, focusing on operations, marketing, and communications. Established departmental roles and streamlined workflows, enhancing productivity and task ownership. Cultivated strong client relationships, securing repeat business. Attended industry trade shows and conferences to remain updated on trends, technology, and best practices.
- Enhanced operational efficiency through targeted consulting strategies.
- Developed marketing plans that increased client engagement.
- Fostered partnerships that led to sustained business growth.
Education
Associate of Arts - Business Administration And Management
Skills
P&L Management
Operational Management
Cost Control
Inventory Management
Staffing Management
Strategic Planning
Training and Development
Guest Services
Subject matter expert
Vendor Negotiation
Certification
Servsafe Food Manager Expires 2028
Timeline
Multi-Unit General Manager
Premier Hospitality
08.2024 - 10.2026Read More
Restaurant Manager
Jimmy's Food & Drink and Jimmy's Event Center
07.2023 - 08.2024Read More
Managing Partner
R D Holdings International LLC
04.2006 - 01.2023Read More
Owner
Precision Hospitality Consulting
03.2000 - 02.2023Read More
A/V Specialist
2 Tons of Fun Entertainment
01.1997 - 06.2023Read More
College of Southern Nevada
Associate of Arts from Business Administration And Management
Read More
Personal Information
Title: Multi-Unit General Manager