Erik Reyna
San Antonio,TX
Summary
Production management professional knowledgeable about allocating resources, optimizing production and increasing output with hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing innovative production strategies.
Body shop management professional with strong background in parts inventory, procurement, and vendor relations. Proven ability to lead teams and adapt to changing needs, ensuring seamless operations and high-quality service. Skilled in conflict resolution, logistics coordination, and fostering positive team dynamics. Reliable, results-driven, and focused on achieving organizational goals.
Overview
8
8
years of professional experience
Work History
Body Shop Parts Manager
IPAC Body Shop
08.2021 - Current
- Implemented a tracking system to monitor special-order parts, expediting delivery times for customers.
- Ensured compliance with safety regulations in all aspects of the body shop''s parts operations.
- Collaborated with suppliers to secure competitive pricing, resulting in cost savings for the body shop.
- Trained new staff members on proper procedures for handling and organizing parts inventory.
- Assisted in financial planning for the department by creating budgets based on historical data and future projections.
- Coordinated with technicians to understand their needs, providing necessary tools and equipment for efficient repair work.
Body Shop Production Manager
IPAC Body Shop
05.2019 - 08.2021
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Body Shop Advisor
IPAC Body Shop
03.2017 - 05.2019
- Implemented cost-saving measures where appropriate, reducing overhead expenses without compromising service quality or safety standards.
- Established a welcoming environment within the body shop reception area to enhance client comfort during appointments.
- Conducted regular safety inspections within the facility, ensuring compliance with industry standards and regulations.
- Provided ongoing training opportunities for staff, fostering professional growth and improved skill sets among team members.
- Collaborated with insurance companies to expedite claims processing for clients'' convenience.
Education
Associate of Science - Education
San Antonio College
06-2012
Skills
- Customer service
- Invoice processing
- Staff training
- Coordinating paperwork
- Performance improvement
- POS systems operations
- Profit and loss tracking
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Excellent communication
- Verbal and written communication
Skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Body Shop Parts Manager
IPAC Body Shop
08.2021 - Current
Body Shop Production Manager
IPAC Body Shop
05.2019 - 08.2021
Body Shop Advisor
IPAC Body Shop
03.2017 - 05.2019
Associate of Science - Education
San Antonio College
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